- Intercontinental Exchange (ICE) (Provo, UT)
- …service + Coordinate client conversations with internal groups regarding ticket escalation /concern, product support activity, Fall FAC, Information Exchange, ... business requirements, resolving issues, and mitigating escalations. They represent Client Support to clients and within ICE Mortgage Technology, Inc. and provide… more
- Mayo Clinic (Rochester, MN)
- …stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of ... Pipeline Development and Validation programmer to provide application development and support for genomic analysis, tooling and infrastructure focused on automating… more
- Quality Technology Services, LLC (Suwanee, GA)
- …. Oversee ticket management in the ITSM system, ensuring timely resolution and proper escalation to Tier-2 support . . Act as the primary point of contact ... a team of Enterprise IT engineers responsible for delivering exceptional 24x7 support to employees across global locations. This role ensures seamless resolution of… more
- WIN Waste Innovations (Portsmouth, NH)
- …the development of future strategies for Microsoft 365 products and services + Provide escalation or 2nd level support for Service Desk issues that are escalated ... 365 Administrator to oversee our Microsoft Office 365 infrastructure, deliver user support , and manage other Azure cloud service offerings like Teams and Sharepoint.… more
- CBRE (Denver, CO)
- …Regular feedback on client needs, feature requests, and product roadmap input + Support Team: Coordination on issue escalation and resolution for strategic ... and implementation + Documentation, education, and job aide creation + Support systems (internal and with integration partners) Long-term Customer Success (ongoing)… more
- Maersk (Los Angeles, CA)
- …missing SCANs. + Work with IT for Tickets raised by the facility that need escalation and immediate support + Container Inventory report - run report and check ... where required as a single point of contact in support to the Operations, IT, and Program Manager. +...missing milestone that appear to be EDI issue. + Support to share with the team any changes in… more
- Abound Health Group, LLC (Boone, NC)
- …Behavioral Support : Learn to implement positive behavior supports, follow person-centered support plans, and use de- escalation strategies. What You Bring to ... Job Title: Direct Support Professional (DSP) - Paid Healthcare Experience &...company. Our CEO and President actively work as Direct Support Professionals. We understand the challenges and triumphs of… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …for participating in a structured rotating on-call schedule to provide after-hours operational support . Serves as the designated escalation point for Level 3 ... position provides leadership and focus for the architecture, integration, development, and support of the IEEE voice, video, data, and cloud network environment. It… more
- Wells Fargo (Astoria, NY)
- …regular customer contact, inspection calls to customers, and providing team with escalation and remediation process support + Make decisions and resolve ... of a branch of Mortgage Retail Sales Consultants and the activities of branch support team members + Manage customer loyalty and or disloyalty performance levels to… more
- Fujifilm (North Kingstown, RI)
- …and collaboration tools + Ensure timely and effective resolution of escalated IT support issues, serving as the escalation point when necessary + Establish ... of being in-office frequently to provide the highest level of internal customer support across our teams. This role offers the opportunity to take ownership of… more
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