- Federal Reserve Bank (Chicago, IL)
- …monitoring and alerting solutions, SIEMs, and equivalent technologies in support of anomalous activity monitoring/ escalation /triage. + Familiarity with ... and development. As an employee with us, you'll find support to grow amongst a diverse team, while feeling...defining key alerts and monitors in centralized tools to support an effective incident response process; + ensuring effective… more
- Oracle (Annapolis, MD)
- …Participate in operational rotations as either primary or secondary. Provide break-fix support for events. Serve as escalation point for event remediation. ... Cloud Infrastructure - OCI). Primarily focused on testing and support of network fabric and systems through a combination...at the protocol level coupled with programming skills to support the intensive automation required to operate a production… more
- New York University (New York, NY)
- …risks + Review data migration plans and validate data models 4. Operational Support Post-Launch + Serve as escalation point for platform support ... York, NY Project Overview The Silver Mental Health & Support Resource Network (SMART) is launching a digital platform...milestones and issue resolution 3. Development & Testing + Support testing and QA cycles + Participate in technical… more
- Evident Scientific (Needham, MA)
- …(HIPAA, GDPR, IVDR). * Collaborate closely with the Monitoring & Customer Support Manager to align telemetry, escalation workflows, and root-cause analysis. ... over time. You will collaborate closely with the Monitoring, Observability & Customer Support team, which manages Level 1 and Level 2 operations, ensuring a smooth… more
- Rush University Medical Center (Chicago, IL)
- …immunotherapy blood products and supportive medications. *Provides urgent symptom management support to the patient requiring escalation of care. Rush ... Evidence Based Interventions * Participates in the collection of data to support unit based quality initiatives, research and evidence based activities. * Utilizes… more
- Oracle (Nashville, TN)
- …Participate in operational rotations as either primary or secondary. Provide break-fix support for events. Serve as escalation point for event remediation. ... fiber metro networks, and supporting multi-cloud initiatives. NRB provides 24x7 operational support during build phases and oversees network and server rack adds,… more
- M. C. Dean (Chantilly, VA)
- …+ Resolve complex system issues for physical security systems + Triage customer support calls, providing Tier 3 escalation as needed + Communicate with ... to address technical issues, troubleshoot problems, and develop solutions that support the overall mission of the organization. + Manage physical security… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …Maintain and optimize the Office 365 environment, ensuring security and efficiency. + Technical Support & Escalations - Serve as the escalation point for Service ... Microsoft Intune and Windows Autopilot, ensuring performance and compliance. Provide training and support to end users and IT staff. + Application Deployment - Build… more
- CBRE (Rock Tavern, NY)
- …Compactlogix PLC platform and RSLogix 5000 software package. + Act as first level escalation in troubleshooting support , both on-site and remotely, as well as ... will be part of a team of controls and maintenance professionals who proactively support operations and provide customers with expert-level support based on the… more
- Cognizant (Phoenix, AZ)
- …up . Provide First level resolution . Ticket Creation/Categorization/Prioritization . Ticket escalation to respective Support Group . Incident Resolution and ... that supports IT hardware, IT Equipment Refresh, new application rollout support , printers, scanners, Displays, Good communication skills and customer management… more
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