- BD (Becton, Dickinson and Company) (Sparks, MD)
- …the general public. For more information, please visit www.bd.com . The System Support Specialist (SSS), Microbiology is responsible for managing a subset of product ... lines within Technical Service and Support . The SSS will assist with new product implementations...communication and alignment on uniform training content and approach, escalation assistance for Quality, and lending of knowledge to… more
- Survitec Group Limited (Miami, FL)
- Vacancy Title: Infrastructure Support Engineer - Miami Vacancy Location: Miami, Florida, US Engagement Type: Permanent, Full-Time Your Company Survitec are the ... at Survitec, we are currently recruiting for a Infrastructure Support Engineer to join our team based in Miramar,...the Survitec global infrastructure - acting as a technical escalation point and collaboration source to our partners and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Acts as an escalation point for the Service Desk and Field Support .** **9. Possess an understanding of BILH-centric clinical and core applications with the ... making a difference in people's lives.** The Lead Field Support Technician is responsible for delivering world-class field ...requests and incident management. This includes acting as an escalation point on tickets not resolved by the Service… more
- Capital One (Boston, MA)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... these same needs going forward. As an Senior Associate, Support Engineer, you will be a cornerstone of the...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Amazon (New York, NY)
- …adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonians to provide and ... customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point of contact for technical service requests for… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …resolution speed. Stakeholder & Business Engagement + Act as the primary escalation point for application performance and support concerns. Additional ... Description: The Senior Manager, IT Application Support will lead global support for...24x7 coverage for critical applications with effective on-call and escalation protocols. + Oversee incident, problem, and change management… more
- GCI Communication Corp (Anchorage, AK)
- … and troubleshooting, ie, password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support . Ensure all required ... This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but...and professional timely manner. + Follow established procedures, implement escalation process and event management by working directly with… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** The Advanced IT Support Engineer is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role ... focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not directly responsible for… more
- Intercontinental Exchange (ICE) (Provo, UT)
- …base utilizing Simplifile products, services, platform technologies, and workflows. As an escalation point, the Senior Client Support Specialist endeavors to ... Overview **Job Purpose** The Senior Client Support Specialist will lead and oversee a team...resolution and quality of service while maintaining appropriate technical escalation rates + Recognize and respond accordingly to systemic… more
- Legacy Treatment Services (Northfield, NJ)
- …$18.00 - $20.00 Hourly Position Type Part Time Education Level None Description Peer Support Specialists will be expected to take the lead on engagement and may also ... conduct non-clinical assistance by providing support to consumers after the initial crisis has been...and follow-up care. The Program aims to provide crisis de- escalation without use of law enforcement unless necessary for… more
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