- YAI (Queens, NY)
- …u nderstanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation . + Trains ... following tasks: + Performs all duties of a Direct Support Professional (DSP 1 - 3) as indicated in...and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately… more
- BAE Systems (Louisville, KY)
- …provide data-driven insights to support continuous improvement. + Actively support tiered management systems and structured escalation processes. + Identify ... BAE Systems is seeking a Senior Quality Engineer to support out of its Louisville, KY site. In this...(MSA) to ensure accuracy and reliability. + Perform and support containment activities in response to quality issues. +… more
- Genentech (Holly Springs, NC)
- …issues that cannot be solved by him/her to the 2nd level and/or Global Team support . + Coordinates end user groups and escalation management. Follows up on IT ... hired to participate in Greenfield Project execution and then support the facility after going live. The role will...Springs and post go live become site first level support . Candidate will bring experience from one or more… more
- Wells Fargo (Minneapolis, MN)
- …integrated strategies and programs, as well as execution plans and channel marketing support plans to ensure prompt and effective servicing and processing of new ... as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong… more
- HTC Global Services Inc (Brooklyn, NY)
- Telecom Support Lead - L3 We are looking for a highly experienced Telecom Support Lead (L3) to manage advanced telecom operations, lead critical escalations, and ... Operations & Escalations + Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI...voice engineering, with 3-4 years in L3 or senior escalation roles. + Preferred Certifications: + Cisco CCNP Collaboration… more
- Chenega Corporation (Arlington, VA)
- …bases and documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Capital One (Mclean, VA)
- …standards.** + **Technical Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2 escalation point, diagnosing system ... best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers and cross-functional teams will be essential… more
- CSL Behring (King Of Prussia, PA)
- …a health authority (FDA or EMA), ensuring alignment with product GRL and as needed, support from Head, Regulatory TA if escalation is required. May negotiate on ... bi-directional communication with stationed region commercial operations and GRA. With support , engaging with health authority (HA) in stationed country (FDA or… more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …**Responsibilities** + Drive resolution of complex production issues, including escalation management, system testing, facilitation of strategy sessions, and ... Mortgage Technology platform. + Oversee client service requests while acting as escalation manager when necessary. + Partner with Service Operations team to develop… more
- Hillside Family of Agencies (Fulton, NY)
- Job Summary The Behavioral Support Professional I observes, intervenes, and engages youth who need assistance in order to be maintained safely in their classroom ... crisis situations and utilize effective intervention techniques to prevent occurrence, escalation , and reoccurrence of crises, for individual and groups of students.… more