- Centre Technologies (Tulsa, OK)
- …and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage ... other duties as assigned. Essential Duties and Responsibilities + Problem management and escalation of issues in a timely manner + Prioritization of tasks and… more
- HTC Global Services Inc (Brooklyn, NY)
- …+ Advanced Telecom Operations & Escalations + Act as the final L3 escalation point for all telecom-related incidents including SIP failures, PRI issues, MPLS/SD-WAN ... years in telecom operations, voice engineering, or unified communications support , with at least 3-4 years in L3 or...with at least 3-4 years in L3 or senior escalation roles. + Preferred Certifications: + Cisco CCNP Collaboration… more
- Stony Brook University (Stony Brook, NY)
- …respected by other staff and who models crisis prevention and crisis de- escalation values and techniques in their day-to-day work. The Crisis Prevention Facilitator ... patients in crisis. + Intervene with patients in distress using verbal de- escalation , and, if necessary, use physical interventions when the situation requires that… more
- CACI International (Ashburn, VA)
- …basis, including validating restore integrity when required. * Interfacing with vendor support service groups to ensure proper escalation during outages or ... a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the...scripts to automate routine tasks, improve system efficiency, and support operational needs. * Conducting tests, validating updates, and… more
- Leidos (Rockville, MD)
- …offering. This position has roles from initial planning to implementation, as well as escalation and tier 3 support . The ideal candidate will excel in both ... Health IT division is seeking a skilled and collaborative M365 Engineer to support the HHS enterprise by managing all aspects of Microsoft 365 Government Community… more
- Oracle (Helena, MT)
- …+ Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... Team. Your focus will be on the architecture and support of cutting-edge datacenter network fabrics and systems. You...at the protocol level, coupled with coding skills to support the intensive automation required to operate a production… more
- Hyundai Autoever America (Costa Mesa, CA)
- …risks as they relate to the Issue/Incident Management program, triage issues and take escalation actions as necessary + Support testing efforts by engaging in ... design, develop and provide technical guidance to junior engineers. Support development efforts, performance engineering, deployment and test automation. Essential… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …clearly communicate processes regarding Standard Operating Procedure (schedules, after hour support , ticket management and assignment, call escalation ). + ... and office locations. Primary areas of responsibility include end user support , providing modern devices to employees, elevating employee experience, ensuring site… more
- Oracle (Annapolis, MD)
- …Participate in operational rotations as either primary or secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. ... Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination...is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices… more
- Oracle (Juneau, AK)
- …- Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... organization. Your focus will be on the architecture and support of cutting-edge datacenter network fabrics and systems. You...at the protocol level, coupled with coding skills to support the intensive automation required to operate a production… more