- Sony Pictures Entertainment (Culver City, CA)
- …customer departments. + Identify, resolve and escalate business issues as appropriate. + Escalation point for operations support team. + Manage after hours and ... excellence. The Sr. Engineer is responsible for providing infrastructure support functions including problem determination and resolution, technical solution… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …service delivery, manages field technician teams, and serves as the primary escalation point for complex field support issues while maintaining alignment ... The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET… more
- Palo Alto Networks (Santa Clara, CA)
- …**Your Career** Palo Alto Networks is looking for an experienced enterprise support delivery manager. You will be responsible for enabling customer success with ... optimization, dynamic spirit and sustained performance are the essentials. The Support Delivery team is a high-performance group of engineers supporting business… more
- Quanta Services (Aurora, CO)
- …in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Manager to join their growing team! + Do you have the desire, skills, ... restaurants, a cultural downtown scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while… more
- Wayfair (Perris, CA)
- Warehouse IT Support Associate The WITS team provides hands-on technology support for warehouse and fulfillment center operations. We partner closely with ... Our team values visibility, teamwork, and strong customer relationships. We support 24/7 operations by collaborating across sites, responding quickly to issues,… more
- Diversified (Nashville, TN)
- …DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: The Audio-Visual Support Services Technician - Level 3 provides technical and operational support ... Diversified, and other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications… more
- TEKsystems (Bolingbrook, IL)
- …SUMMARY: * Primary duty is to provide an excellent customer experience, the support should be immediate and precise on all technical issues related to ... Laptops/Desktops/Mobile Devices. * Provides support for software, hardware and networking support ...resolve customer issues. * Provides follow-up on problems or escalation . * Maintains a high degree of professionalism in… more
- Hilton (Madison, WI)
- …and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\. + ... call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and...hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support… more
- Charles Schwab (Southlake, TX)
- **Your opportunity** WAM Engineering is aligned to support the technology needs of Charles Schwab Investment Management, Investment Advisory and Asset Management ... Client Solutions. This is a support position in WAM Engineering Technology Operations to ...issues affecting production applications. This involves coordination with and escalation to development and external teams where necessary. +… more
- Amazon (Austin, TX)
- …in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. ... technology that businesses worldwide rely on. As an ITS Support Engineer, you'll be the go-to knowledge expert for... for high severity incidents and act as an escalation point of contact for team * Assist with… more