- SMBC (New York, NY)
- …increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership ... team. Your responsibilities will include shaping and enhancing Technology Operations support , driving continuous improvement in the end-user experience for SMBC… more
- TD Bank (Mount Laurel, NJ)
- …guidance to a broad range of stakeholders on how to leverage strategic change management principles to support benefits realization for the program / project / ... milestones are met. + Serve as the primary point of contact for change management within Internal Audit, providing guidance and support to team members and… more
- American Express (New York, NY)
- …(eg, escalation protocols) related to the execution of the Operational Risk Management programs. + Support internal and external exam management ... of the operational risk framework to enable effective risk management and decision-making in the BU. + Support... management and decision-making in the BU. + Support execution plans for operational risk management … more
- Citigroup (New York, NY)
- …+ Develop and maintain strong relationships with Trade Sales teams; provide training, client escalation support , deal support , etc. as needed. + Partner and ... to better connectivity amongst transactors in each region. + Support the monitoring and management of performance...each region. + Support the monitoring and management of performance of Payables Finance Products, including client… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... of our company's payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and… more
- TekSynap (Ashburn, VA)
- …our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management , Operations, and Maintenance for all ... monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and resolution, coordinating of events… more
- TD Bank (Charlotte, NC)
- …provide you more specific details for this role. **Line of Business:** Business Management , Strategy & Support **Job Description:** The Senior Manager, Business ... + Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business… more
- CACI International (Arlington, VA)
- …non-technical teams + Strong understanding of IT support processes, ticket management , and incident escalation workflows + Strong organizational skills with ... CACI is seeking a Software Developer with experience in Momentum Financials to support a Department of Defense (DoD) financial modernization initiative. This role is… more
- State of Massachusetts (Boston, MA)
- …Windows technologies Additionally, a key resource providing Tier 3 backup and escalation support for the Apple environment and related desktop infrastructure. ... Status: Exempt Bargaining unit: APA GENERAL STATEMENT OF DUTIES: The Endpoint Management Analyst provides advanced technical support and systems engineering for… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Lahey Health (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2/3 in-person support position is ... responsible for all aspects of customer requests and incident management . This includes acting as an escalation ...escalation point for the Service Desk and Field Support .** **9. Possess an understanding of BILH-centric clinical and… more