- GCI Communication Corp (Anchorage, AK)
- …in an efficient and professional timely manner. + Follow established procedures, implement escalation process and event management by working directly with the ... password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support... escalation to Tier II and Tier III support . Ensure all required information per processes and procedures… more
- Acuity Inc. (Costa Mesa, CA)
- …new hires and frontline support teams as needed. + Lead Partner management support and other programs as required. **Skills and Minimum Experience Required** ... articles as well as training material and programs as required. + Escalation /Crises management + Provide informal technical/functional direction to team members… more
- Stony Brook University (Stony Brook, NY)
- …for improving the computing experience of the department. ? Act as an escalation and troubleshooting support person for the Customer Engagement and ... Technology Support Specialist **Required Qualifications:** (as evidenced by an...customer service and interpersonal skills, exercising strong organizational and time- management skills with exceptional attention to detail. Essential for… more
- Neuberger Berman (New York, NY)
- We are seeking a seasoned and proactive individual to join Investment Team Support to lead a high-performing function within the Public & Private Markets, with a ... This global role will serve as the primary operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans, Liquidity,… more
- Stony Brook University (Stony Brook, NY)
- …respected by other staff and who models crisis prevention and crisis de- escalation values and techniques in their day-to-day work. The Crisis Prevention Facilitator ... patients in crisis. + Intervene with patients in distress using verbal de- escalation , and, if necessary, use physical interventions when the situation requires that… more
- Bentley Systems (PA)
- **Senior Technical Support Engineer** **Location:** Hybrid or home-based in the US **Position Summary:** Bentley Systems is seeking a talented individual to become a ... valued member of our Support team. A Senior Support Engineer with...documentation to users. + Serve as a point of escalation for complex technical challenges. + Properly escalate issues… more
- Affinius Capital (San Antonio, TX)
- …+ Assist with Active Directory and Entra ID administration and user account management . + Support and maintain Microsoft 365 applications and services, including ... for a global client base, managing over $61billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital… more
- Bank OZK (Clearwater, FL)
- …existing and new product features. + Interfaces with Labs product teams in support escalation , where needed. + Interfaces with cross-departmental support ... in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching,… more
- AeroVironment (Simi Valley, CA)
- …and approves changes to high-level requirements + Anticipates bottlenecks and provides escalation management + Analyzes end-to-end, moderate to high complexity ... maximum ROI, and directs BU & IT strategy in support of the overall business strategy + Partners with...and creating presentations and reports for the board, executive management , and other groups + Other duties as assigned… more
- NetApp (Morrisville, NC)
- **Job Summary** As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, ... the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software...quickly facilitate solutions for customers. + Escalate cases to Escalation Engineers when the problem is too complex or… more
