- CommScope, Inc. (Sunnyvale, CA)
- …systems performance team that interfaces with QA, Firmware, Hardware, Product Line Management , Data Science, Escalation , and Protocol teams. We are open ... complex performance bugs. + Being part of the customer-facing engineering team to support the sales efforts in public seminars and events, customer engagements, and… more
- SMBC (Jersey City, NJ)
- …as a team member for monitoring and testing engagements. This role will primarily support the monitoring and testing coverage for New York Branch (SMBC's NYB). The ... standards and methodology. + Helps to identify underlying issues and escalation /validation thereof with clients. + Assists in the registration and tracking… more
- SMBC (White Plains, NY)
- …are accurately and timely completed. Acts as 2nd level point of escalation for inquiries from the internal staff. Reports to the Director. **Responsibilities** ... various settlement methods + Operational knowledge of the applications that support back office operations (ie,BONY-BDC, Accessedge, OBS, MONTRAN, etc.) + Ability… more
- Microsoft Corporation (Reston, VA)
- …experience OR equivalent experience. + Experience working with Microsoft products and services. Support Escalation Management IC3 - The typical base pay ... **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned… more
- Microsoft Corporation (Reston, VA)
- …depending on the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for ... **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned… more
- Antech Diagnostics (Loveland, CO)
- …equivalent experience. + 6+ years of experience in system/software administration, technical support , escalation management , and advanced customer service. + ... testing of fixes and deployments as needed. **Strategic Partner Escalation Support ** + Act as a key...Prem and Cloud API's. + Strong project coordination and escalation management skills, paired with clear communication… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …messages, aligns with program managers, and disseminates strategy to teams with Director support . + Escalation Management : Supports program management ... access to prescription medications, including benefit verifications, non-clinical case management , prior authorization and appeal support , and specialty… more
- Insight Global (Dallas, TX)
- …in AWS *Financial industry experience to understand the organizational structure of support escalation *Asset Management product/application support ... Job Description Insight Global is looking for a Production/Application Support Engineer to join one of our most prominent...This person will be joining the Asset and Wealth Management Division and sit hybrid onsite in Dallas, TX.… more
- MongoDB (Salt Lake City, UT)
- …to continuous process improvements + Lead or support initiatives that evolve escalation and incident management practices **What You'll Need:** + 3+ years ... Incident and Escalation Management team, they work internally...programming, queries, and command-line operations + Background in technical support , customer success, or account management at… more
- Motion Recruitment Partners (Lawrenceville, GA)
- …and Device Deployment . 30% Software Configuration and Troubleshooting . 20% Customer Support and Escalation Management **Daily Responsibilities** . 80% ... Desktop Support / IT Systems Analyst - End User...**ITIL v4** certification or equivalent knowledge of ITIL service management principles . **Microsoft MD-102 (Endpoint Administrator)** certification .… more
