- Kalkomey Enterprises, LLC (Dallas, TX)
- …support accurate, empathetic, and brand-consistent service delivery. + Ensure consistent escalation management and timely resolution of complex or high-impact ... customer issues. Escalation Management + Oversee resolution of escalated...Improvement Ability to assess and refine customer service workflows, support operations, and escalation processes to improve… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- Overview **Job Purpose** The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform ... technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a...resolution and quality of service while maintaining appropriate technical escalation rates in accordance to departmental standards. + Have… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- Overview **Job Purpose** The **Client Support Specialist (Client Server) II** acts as a subject-matter and product-area specialist to provide technical and business ... support to our customer base utilizing ICE Mortgage Technology...resolution and quality of service while maintaining appropriate technical escalation rates in accordance with departmental standards. + Recognize… more
- Robert Half Technology (White Plains, NY)
- …Provide technical guidance and mentorship to help desk staff and end users. * Windows server support as an escalation point for tier one and tier two support ... and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms. * Develop and maintain system images, task sequences, and deployment… more
- JPMorgan Chase (Tampa, FL)
- …complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or ... Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in… more
- Fujifilm (Holly Springs, NC)
- …coordination of manufacturing activities (eg, campaign materials, Kanban, vendor management inventory support , training andcurriculum, detailed batch schedules, ... **Position Overview** The Supervisor, Manufacturing Support is responsible for leading the material, training and production scheduling teams within manufacturing … more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …* Identify and recommend improvements to our customer service procedures to senior management . * Support both internal and external customers as needed. * ... Description We are in search of a Customer Support Manager to join our team in UPPER...* Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints. *… more
- Abound Health Group, LLC (Raleigh, NC)
- …Behavioral Support : Learn to implement positive behavior supports, follow person-centered support plans, and use de- escalation strategies. What You Bring to ... Job Title: Direct Support Professional (DSP) - Paid Healthcare Experience &...mental health needs, and preparing nutritious meals. + Case Management & Advocacy: Serve as a patient advocate and… more
- EPS Corporation (Sumter, SC)
- …per escalation protocols. . Develop and submit a Network Support Monthly Status Report . Maintain continuity documentation Desired Skills/Other Considerations If ... Network Support Specialist - (749) Share this job as...cabling, layer 2/3 devices, IDS, encryption devices, and configuration management . . Analyze and resolve network connectivity issues, monitor… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …change management for technology and process evolutions + Lead and support customer care, focusing on training, performance management , and aligning team ... SLAs, escalation paths, QA frameworks, IVR dialogues, and workload management . + Skilled in customer experience (CX) design, journey mapping, and voice-of-donor… more