- HP Inc. (Springfield, IL)
- …technical assistance to third-party and authorized service providers, and leads onsite escalation support when needed. + Applies extensive knowledge, resolves ... departmental work, mentors the team, and serves as an escalation point for different issues in the related area...experience, preferably in HP products in Customer base, account management , computer customer support , on site customer… more
- Signature Aviation (Chesterfield, MO)
- …of airside operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience ... As an **Airside Experience Leader** , you guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with… more
- Sabre (Dallas, TX)
- …ensure decisions are captured and actioned. + RAID and escalation management -maintainthe enterprise RAID log,validateowners and mitigations, ... our journey! **_NOTE:_** _TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming...a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned… more
- Deluxe (Fort Worth, TX)
- …delivering against commitments. Thoughtfully consider the proper level of supporting internal/ management engagement necessary for the escalation of issues that ... revenue delivery for all projects assigned. This role engages project management processes for task identification, prioritization and completion; as well as… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …are completed. - Perform network monitoring, first-level troubleshooting, reporting, incident management , and escalation as required. - Develop, maintain, and ... team members work a 24/7 shift schedule and are the primary point of escalation for any significant service outages or degradations; working closely with government … more
- Tyto Athene (Washington, DC)
- …all artifacts are included. Escalate any concerns or requests through the Contractor management as necessary. + Directly support the Judiciary Special Tactics ... Athene is searching for a **Incident Detection Analyst** to support our customer in Washington, DC. **Responsibilities:** + Accurately...tasked by the Intrusion Detection Team, Watch Officer, SOC management or other SOC teams 24 hours a day,… more
- HP Inc. (St. Paul, MN)
- …identifying performance issues, and adhering to defined timeframes for incident escalation while troubleshooting simple to moderately complex incidents. The role ... identify performance issues, operating within defined timeframes for incident escalation and ensuring adherence to established protocols for troubleshooting simple… more
- Quad (West Allis, WI)
- …others to identify root cause and effectively articulate corrective action plans + Effective escalation management with the ability to know when and how to ... internal teams to client (ie pricing, schedules, etc.) + Client Relationship Management + Build and maintain strong, trust-based relationships with clients to foster… more
- Banc of California (Durham, NC)
- …questions, and ensure successful adoption of gateway features. + Function as the escalation point for client support teams, resolving complex or high-priority ... relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of… more
- CommScope, Inc. (Sunnyvale, CA)
- …operational excellence, fostering cross-functional collaboration, and implementing scalable project management practices to support our enterprise customers. As ... APM tools, and log aggregation + **24/7 operations experience** including on-call management , escalation procedures, and global team coordination + **Change … more
