- American Tower (Cary, NC)
- …be a crucial team member to drive customer satisfaction through both remote systems management and on-site technical support . **What You Need To Succeed** + High ... detection devices. + Responsible for cross connect installations, cabling infrastructure management , advanced remote hands support , and customer cage and… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... security of IT services. Serve as the point of escalation and technical resource on issues and projects with...and Application & Data Services. Essential Functions: End User Support + Respond in person/remotely; escalate across regions; … more
- Stanford Health Care (Palo Alto, CA)
- …and regulatory compliance. Key Responsibilities: Vendor and Contract Management Service Request Assignment/Delegation Customer Liaison Project/Initiative ... The Facility Manager II will provide leadership, coordination and support to the designated project teams, as well as...of unsafe practices, etc. + Directly responsible for financial management of cost centers in portfolio. Actively seeks ways… more
- Whirlpool Corporation (Racine, WI)
- …to him/her, ensuring adequate support for production and the technical escalation support process. The Controls Engineering Manager, reporting to the ... involves managing direct reports and ensuring they provide adequate production support and technical escalation assistance. **Your responsibilities will… more
- Ace Hardware (Fort Myers, FL)
- …facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical yearly review. + We know ... make an impact in their communities - and we support our employees in doing the same by offering...at this level is escalated to a Customer Care escalation team or a subject matter expert partner. **What… more
- GCI Communication Corp (Juneau, AK)
- …problems, and complaints to successful resolution or escalate to appropriate member of management if needed. + Support employees in a coaching and skill ... are assisted in a professional manner and are provided with accurate sales support and product information. + Maintain an inviting store atmosphere by ensuring… more
- ALBEMARLE (Silverpeak, NV)
- …these tasks. + Follow Albemarle Policy and Processes for change control, application support , and proper escalation of violations. + Coordinate and assist with ... maintenance of IT and OT systems pertaining to Network Infrastructure and Endpoint management . System Management + Support IT to be able to complete tasks… more
- Parexel (Austin, TX)
- …to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate difficult ... in a client facing role which requires the consistent management of the proposal and contract management ...clients. + Ability to negotiate client discussions with minimal support . **Knowledge and Experience** : + Broad experience in… more
- Pinkerton (San Jose, CA)
- …integration, and implementation of new and existing technology solutions. + Provide escalation support for the client's SOC, GSOC, and Security Operations ... support to integrators on security technologies, including access control, video management systems, intercoms, and intrusion. + Support the evaluation,… more
- altafiber (Honolulu, HI)
- …satisfaction objectives. Interact with all management levels regarding service support and resources including escalation . Remove barriers to effective ... characterized by integrity, trust, and enthusiasm across all levels of management . Interface with technical support staff, engineering, marketing, IT,… more
