- iconectiv (Bridgewater, NJ)
- …technical troubleshooting, customer support , monitoring systems and ticket/incident management , resolution, and escalation processes. + Knowledge of IT ... operations and management . Experience in a customer care and technical support in an IT environment. + Strong organizational skills, attention to detail and… more
- Kerry (Beloit, WI)
- …Insights, Customer Complaints, and Customer Reporting and end to end case order management . Escalation Management + Attend Control Tower Huddle daily ... Industry / Sector Specific + Experience in customer service, account management or sales support , desirable if experience is in food, beverage or pharma sector.… more
- National Renewable Energy Laboratory (Golden, CO)
- …field observations and provide feedback to improve officer effectiveness. + Support scheduling, shift coverage management , and personnel recognition efforts. ... reliable, and cost-effective energy solutions. Our work helps strengthen US industries, support job creation, and promote national economic growth. At NLR, you'll… more
- Banc of California (Santa Ana, CA)
- …relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of ... supporting organizations that provide financial literacy and job training, small business support , affordable housing, and more. At Banc of California, our success… more
- Commonwealth Care Alliance (Boston, MA)
- …internal and external stakeholders. - Skilled in conflict resolution and issue escalation management , maintaining professionalism and diplomacy under pressure. - ... engagement, delegation partnerships, provider services, contracting, quality, compliance, medical management , and analytics teams to advance provider network operations,… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …firewall management systems, network configuration management tools, and vulnerability management systems. + Act as an escalation point for LAN, WAN and ... + Provide data and reporting of KPI's to IT management for monthly reporting. + Maintain a relationship with...vendors such as hardware/software vendors, and VARs to provide support to the infrastructure as needed. + Provide subject… more
- Graebel Companies, Inc. (Denver, CO)
- …to forecast spending, evaluate ROI, and monitor supplier-related financial performance. + Support Business Development and Account Management teams in RFPs, ... that manages a complex global supplier network, and drives innovation to support scalable, sustainable and compliant relocation solutions. We are committed to fair… more
- Sallie Mae (New Castle, DE)
- …insights and customer feedback to inform and refine training programs. + Support training components of change management initiatives, including new product ... financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to… more
- Radial (Rialto, CA)
- …contact for customers related to all operational inquiries, reporting, KPI's, etc in support of the fulfillment Site Director. + Assisting customers in resolving all ... resolution root cause both operational and systemic, with internal escalation & communication as required. + Making sound business...etc) as much as possible + Assisting with floor support . + Maintaining a high level of customer knowledge… more
- Ally (Raleigh, NC)
- …and methodologies. * Proficient at issue identification, problem-solving/troubleshooting, and issue escalation . * Ability to support multiple assignments and ... first level review and coaching of testing performed by testing analysts * Support program planning and execution * Develop, execute and document testing in… more
