- MyFlorida (Tallahassee, FL)
- …with 1-2 years of call center experience and demonstrated proficiency in de- escalation , problem-solving, and regulatory knowledge. Team members will act as ... escalation points for RS2 agents and play a critical...to internal documentation and reporting. The incumbent may also support system updates and participate in process improvement initiatives… more
- Penn Medicine (Philadelphia, PA)
- …and fire/safety hazards. Upon obtaining the ACT 235 clearance and completing de- escalation training, the Security Officer I will respond to and address suspicious ... visitors and patients.* + Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function. + Create… more
- Wells Fargo (Minneapolis, MN)
- …to mitigate documentation risk and identify procedural modifications + Serve as an escalation point in the resolution of client issues + Conduct quality reviews and ... Casualty experience + Experience working in CCM (Credit Bridge Collateral Management ) + Experience working complex commercial deals + Experience identifying… more
- St. Luke's University Health Network (Sellersville, PA)
- …preferred. BLS certification required within 60 days of hire. MOAB ( Management of Aggressive Behavior) Verbal De- escalation Certification Training within ... Continually observes clients for early signs of distress and agitation to prevent escalation and uses the proper intervention technique. + Demonstrates skill as a… more
- Proofpoint (Sunnyvale, CA)
- …responding to security incidents across our global operations. You will serve as an escalation point for our 24/7 Security Operations Center (SOC) and play a key ... opportunity is for you. **Key Responsibilities:** Incident Response & Escalation : + Act as the Level 3 escalation...response. + Work with SIEM (Security Information and Event Management ) tools to optimize log ingestion and alerting mechanisms.… more
- Wells Fargo (St. Louis, MO)
- …all begins with outstanding talent. It all begins with you. Wealth & Investment Management (WIM) is one of the United States' leading providers of financial and ... services. We offer a full range of personalized wealth management , investment, planning, and retirement products and services to...to do business with us and for advisors to support their clients. Banking, Lending, & Trust unlocks access… more
- Bank of America (Charlotte, NC)
- …enhance unit and/or product-related activities and oversees budget and expense management , reporting, and forecasting for designated areas + Implements improvements ... and strives to recognize, encourage, and improve team performance to support an inclusive work environment **Managerial Responsibilities:** This position may also… more
- Integra Partners (Troy, MI)
- …and challenges. + Develop provider scorecard and actively report on trends to support management and improvement of provider performance and experience. + Serve ... our Network Department. This role is a blend of strategic implementation management , process development and refinement, and problem solving. Looking for candidates… more
- TD Bank (Greenville, SC)
- …Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping ... tasks from end to end + May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates **Education & Experience:**… more
- Muckleshoot Indian Tribe (Auburn, WA)
- JOB SUMMARY The Outreach Case Worker and Client Advocate position provides support and case management services to individuals and families experiencing ... public spaces, shelters, and community settings to build trust and offer support . + Perform a comprehensive needs assessment; evaluate clients' housing, health,… more