- Entre Technology Services (Bozeman, MT)
- …Server Administration * Server Virtualization * Telephone Skills/Etiquette * Wireless Network Management * Office 365 * Customer Support * Inquiry ... Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana,...daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium… more
- St. George's University (Great River, NY)
- …Coordinators, manages workflows, and directly engages applicants when higher-touch support is needed. This position also requires responsiveness and adaptability ... coaching and feedback, and ensure Coordinators are equipped with resources to support applicants effectively. + Collaborate with the Assistant Director of Admissions… more
- ADP (Augusta, GA)
- …may be the role for you. Ready to make your mark? The team leader will support the Call Center Manager. You will leverage your project management and leadership ... the direction of daily activities and ensuring efficient operations. You will support the team manager in creating an overall productive and enjoyable working… more
- JPMorgan Chase (Plano, TX)
- …risk. + Support top-down risk analysis, real-time control issue detection, escalation , and remediation. + Implement sound change management protocols and ... you will be responsible for the end-to-end execution of CORE requirements and support all control-related efforts for WLS Operations and Client & Deal Support… more
- IBM (Chicago, IL)
- …to understand their requirements for data governance, data quality, and data management . * Analyze current master data processes, identify gaps, and propose ... compliance regulations. * Define rules for data validation, approval workflows, and escalation processes to ensure that master data is maintained consistently. *… more
- Quality Technology Services, LLC (Suwanee, GA)
- …continue learning and innovating. **The Impact You Will Have:** As an **Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR** ) you ... interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. You will resolve unique network… more
- American Water (Camden, NJ)
- …when an issue is out of scope and how to properly escalate to next level support and following up on this escalation . * Actively scan our knowledge database to ... * Integrate new capabilities into project, product, and program management * Collaborate with other technological domains and business...Operator - Level I is responsible for providing frontline support , via call, chat or email, to all American… more
- Palo Alto Networks (Plano, TX)
- …guiding Professional Services and Customer Success teams through deployment, adoption, escalation management , value realization, and expansion. You'll partner ... closely with Regional Leaders, Support , Product, Engineering, and Sales to create a unified...delivery models + Foster a culture of people performance management and accountability **Operational & Business Outcomes** + Maintain… more
- Oracle (Juneau, AK)
- …and best practice commissioning). + Internal maintenance teams (for ongoing technical support , upgrades, system health, and escalation procedures). + Physical ... datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager… more
- Deluxe (Fort Worth, TX)
- …delivering against commitments. Thoughtfully consider the proper level of supporting internal/ management engagement necessary for the escalation of issues that ... revenue delivery for all projects assigned. This role engages project management processes for task identification, prioritization and completion; as well as… more