- Quality Technology Services, LLC (Suwanee, GA)
- …continue learning and innovating. **The Impact You Will Have:** As an **Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR** ) you ... interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. You will resolve unique network… more
- American Water (Camden, NJ)
- …when an issue is out of scope and how to properly escalate to next level support and following up on this escalation . * Actively scan our knowledge database to ... * Integrate new capabilities into project, product, and program management * Collaborate with other technological domains and business...Operator - Level I is responsible for providing frontline support , via call, chat or email, to all American… more
- Palo Alto Networks (Plano, TX)
- …guiding Professional Services and Customer Success teams through deployment, adoption, escalation management , value realization, and expansion. You'll partner ... closely with Regional Leaders, Support , Product, Engineering, and Sales to create a unified...delivery models + Foster a culture of people performance management and accountability **Operational & Business Outcomes** + Maintain… more
- Oracle (Juneau, AK)
- …and best practice commissioning). + Internal maintenance teams (for ongoing technical support , upgrades, system health, and escalation procedures). + Physical ... datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager… more
- Deluxe (Fort Worth, TX)
- …delivering against commitments. Thoughtfully consider the proper level of supporting internal/ management engagement necessary for the escalation of issues that ... revenue delivery for all projects assigned. This role engages project management processes for task identification, prioritization and completion; as well as… more
- Encore (Norman, OK)
- …within local markets. _Technical Ability_ * Act as a resource or point of escalation for technical support for sales and operations leadership team * Ensures ... high profile/visibility events and act as a point of escalation when needed. * Identify key issues and decision...* Creates and participate in business review presentations. _Financial Management & Reporting_ * Drive Results by managing an… more
- Citigroup (Fort Lauderdale, FL)
- …and date of hire. **Most Relevant Skills** Analytical Thinking, Constructive Debate, Escalation Management , Industry Knowledge, Policy and Procedure, Policy and ... **Other Relevant Skills** Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Referral and Escalation , Risk Remediation. **Anticipated… more
- Veolia North America (Laurel, MS)
- …ensuring performance meets or exceeds the plan. + Business Development and Contract Management : + Coordinate due diligence processes and support the WIN process. ... offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and...them to prevent or solve issues. Be available for escalation of issues and address as needed. Performance measured… more
- ICON Clinical Research (Blue Bell, PA)
- …and timelines and overall clinical development plan; Works with clinical logistics management to determine resourcing needs; Provides input to the development of ... and/or helping to establish these timelines; Oversees setup and management of IVRS (IWRS) Inventory tracking + Manages and...to ensure ongoing successful execution; Acts as point of escalation for IP-related issues. + This role applies to… more
- Prodeo Academy (Columbia Heights, MN)
- …structured learning environment rooted in high expectations for behavior and learning. Classroom Management & Student Support + Radiates warmth; is a positive ... routines, and expectations with consistency. + Use approved behavior intervention and de- escalation strategies to support students effectively. + Ensure student… more