- BorgWarner Inc. (Wilsonville, OR)
- … product development and continuous improvement initiatives. + Customer Advocacy & Escalation Management : Act as the primary representative of customer interests ... their assigned accounts . This role blends both account management and sales management responsibilities, ensuring alignment...within the organization. Support escalation of commercial or delivery issues… more
- M&T Bank (Wilmington, DE)
- …controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management . + Promote an environment that supports belonging ... team with a specialized focus on Active Directory (AD) engineering and identity management . Responsible for financial and human capital planning to ensure short- and… more
- MUFG (Tempe, AZ)
- …more details. **Job Summary:** This position will report to the Director, Third-Party Management for first line of defense TPRM and will be principally engaged in ... execution of the Third-Party Risk Management (TPRM) oversight of third parties in MUFG Americas....success of the program. **Major Responsibilities:** **TPRM Reporting** + Support the overall TPRM reporting package. + Work with… more
- Systems Engineering Solutions Corporation (Orlando, FL)
- This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are ... enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: Responsible for… more
- Oracle (Madison, WI)
- …Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers ... high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product… more
- NJM Insurance (Trenton, NJ)
- … as a part of a rotating on call schedule to respond to fault alarm and escalation from level 1 support teams + Capture and analyze network packet traces to ... A Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM's Network Infrastructure. A Network Engineer Senior… more
- Fairfield University (Fairfield, CT)
- …changes, in collaboration with the Enterprise Systems team. + Provide escalation support for troubleshooting and cross-functional issues involving functionality, ... team coordination, and hands-on execution. The Team Lead will also provide direct support to one or more assigned administrative or academic units, acting as a… more
- Nightwing (Annapolis Junction, MD)
- …identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal ... Tier 2 ( Escalation ) problem...management and internal customers for escalated tickets. *Provide support for the dispatch system and hardware problems and… more
- Improveit Home Remodeling (Columbus, OH)
- …applications (Salesforce, NetSuite, ADP, and Five9) and serves as an escalation point for desktop/tablet issues during both business hours and on-call ... & Implementation + Architect, deploy, and maintain cloud infrastructure (AWS/Azure) to support enterprise applications and the Five9 cloud contact center + Ensure… more
- LinkedIn (Sunnyvale, CA)
- …teams. + Technical capabilities in Engineering, QA, TPM, Analytics, Product Operations, Escalation support or other technical functions. + Results-orientated and ... prioritize issues, and work directly with Engineering and Product Management to implement changes to deliver the best member...so the most complex issues not resolved through other support channels are escalated to your team to investigate,… more
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