- Microsoft Corporation (New York, NY)
- …help us accelerate AI transformation for our customers and the world. As the Principal Support Escalation Manager you will own Crisis Communications for your ... with a global perspective. Acts as an expert and provides guidance to Support Escalation team members on how to handle moderate to highly complex cases.… more
- M. C. Dean (San Jose, CA)
- …systems designs and equipment in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + ... world for the better. We are seeking a **Project Manager - High End Residential Security & Technology Solutions**...Managing daily operations with the project sustainment and support team working on 24/7 call rotation and preventative… more
- Confluent (Albany, NY)
- …One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is ... West PT shift. The position is remote. As an Escalation Manager , you will be responsible for...You Will Bring:** + 2+ years of experience in Escalation Management, Product Support , Incident Response, or… more
- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction ... and personalized service during account level escalation . The Account Escalation Manager ...services. Note THIS IS NOT A SALES OR SALES SUPPORT ROLE. **What you get to do in this… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call ... high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations… more
- MongoDB (Austin, TX)
- …like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As ... to contribute to continuous process improvements + Lead or support initiatives that evolve escalation and incident...+ Lead or support initiatives that evolve escalation and incident management practices **What You'll Need:** +… more
- Applied Materials (Austin, TX)
- …Careers website to learn more about careers at Applied. **Job Role: Spares Escalation Project Manager ** **Key Attributes for Candidate Position:** + Highly ... your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at… more
- The Hertz Corporation (Chicago, IL)
- …adherence to ITSM's Change, Incident and Problem Management processes + Provide on-call manager escalation support for production incidents and incidents ... will be accountable for the overall delivery, solution and support of database services in the open systems environment...SDL will be the first point of contact for escalation /resolution of client issues and lead incidents until resolution.… more
- Amazon (Tempe, AZ)
- Description Manager III, Risk Management - WW Executive Escalations About the Role: We are seeking an experienced professional to join our Risk Mitigation, ... Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III within the Worldwide Executive Escalations division. This critical role leads… more
- SAP (Newtown Square, PA)
- …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... to ECS Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the US. You will be… more