- TEKsystems (Menasha, WI)
- Description The Application Support Manager will lead a growing team of BSAs responsible for enterprise applications such as Salesforce, ServiceNow, ERP systems, ... support roles. Operational Excellence * Oversee Tier 1 and Tier 2 support escalation processes; ensure timely resolution of issues. * Standardize processes… more
- Bentley Systems (Exton, PA)
- ** Support Manager ** **Location:** Hybrid or Home-based, US (ET or CT preferred) **Position Summary:** Bentley Systems is seeking a talented individual to join ... our Product Support team as a Support Manager...level, user experience, and team utilization + Experience in escalation and stakeholder management + Knowledge of industry standards… more
- Capgemini (Chicago, IL)
- **About the job you're considering** Capgemini is hiring **Application Maintenance Support Lead at Senior manager ** level for onsite hybrid position at ... Manager_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Service Delivery Manager - Application Maintenance Support Lead_ **Location:** _IL-Chicago_… more
- Bentley Systems (CA)
- ** Support Account Manager ** **Location:** Home-based, US (PST preferred) **Position Summary:** You will transform and guide the day-to-day working relationship ... + Acting as a first point of elevation and escalation for your customer, ensuring their issues are prioritized...A minimum of 4 years' experience as Technical Account Manager , Support Account Manager or… more
- Convey Health Solutions (Fort Lauderdale, FL)
- Job Description Job Title: Enterprise IT Support Manager Position Summary: The Enterprise IT Support Manager is responsible for the daily planning, ... level management, as well as data protection activities. The Enterprise IT Support Manager oversees service request and incident ticket systems, infrastructure… more
- Quanta Services (Aurora, CO)
- …in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Manager to join their growing team! + Do you have the desire, ... downtown scene and annual events and festivals. The IT Support Manager will oversee daily help desk...excellence. Provide technical guidance and act as the primary escalation point for complex issues. Help manage workload distribution… more
- SAP (Newtown Square, PA)
- …and effective internal stakeholder management-from contract execution through to ongoing support and proactive de- escalation of high-value accounts. + ... offer SAP solutions with specialized levels of security and support to meet the requirements of US national security...Visa sponsorships for this role. All internals must have manager 's approval to transfer. **SAP NS2 Client Delivery … more
- Sodexo (Arlington, VA)
- …build scalable solutions, and lead client advocacy and recognition efforts. The Senior Manager , Client Success serves as the primary escalation point for client ... **Role Overview** Entegra is seeking a **Senior Manager Client Success** to join their team. This...recognition and advocacy programs & campaigns + Serve as escalation point for client issues and resolution **What We… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... with Four to Six (4-6) years' experience **Overview** We are seeking a Problem Support Manager to join our team supporting a National law enforcement agency… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- Description We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service ... * Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints. *...Customer Service. Requirements * Proven experience in a Customer Support Manager role for a minimum of… more