- University of Michigan (Ann Arbor, MI)
- …is a means to empower patients in their healthcare. The "MyUofMHealth" HIE Support Specialist provides high-quality (telephone call center) help desk service and ... a broad knowledge of federal and state regulations, health system policy and unit standards. **Mission Statement** Michigan Medicine...pm as needed and assigned. CUSTOMER SERVICE + Provide help desk/ support functions to patient and provider… more
- GovCIO (Washington, DC)
- …referral to this job (https://careers-govcio.icims.com/jobs/6592/network- systems -administrator-2-%28desktop-and- system - support ... executive government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of… more
- Robert Half Technology (Des Moines, IA)
- …2+ years in a managerial role. * Technical Skills: Proficiency in IT support systems and troubleshooting. Cisco, Dell, AD, hardware, software. * Communication: ... a fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support...and procedures. * Incident Management: Oversee the incident management system . * Reporting: Generate performance reports and identify trends.… more
- Insight Global (Greenwich, CT)
- …for new or enhanced systems through interviews, workshops, and surveys. * Systems Support : Help with the implementation, maintenance, and ongoing ... Job Description Purpose This role will help bridge the gap between business needs and...production support of critical insurance software systems and ensure system performance and stability.… more
- TEKsystems (Cedar Rapids, IA)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware ... provide feedback for improvement * Create, update, and close support tickets in the IT ticketing systems ,...* Perform other duties as assigned Skills Windows 10, Support , Help desk, Help desk… more
- ICP Group (Tampa, FL)
- …+ Document service requests, incidents, solutions, and procedural guides in the help desk ticketing system and knowledge base, contributing to organizational ... Science, or a related field. + 1+ years of experience in a technical support or help desk environment preferred. + Demonstrated ability to provide timely,… more
- TEKsystems (Birmingham, AL)
- …cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support . * Provide onsite technology ... and analytical skills. Experience with PC hardware Skills Customer service, Technical support , Troubleshooting, Support , Help desk, Service desk Top… more
- TEKsystems (Raleigh, NC)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware ... provide feedback for improvement * Create, update, and close support tickets in the IT ticketing systems ,...* Perform other duties as assigned Skills Windows 10, Support , Help desk, Help desk… more
- University of Connecticut (UConn) (Storrs, CT)
- … remain updated and secure. + Work with SFA departments to facilitate central support for specialty technology systems needed for teaching and research. + Assist ... track software and hardware issues using the central ticketing system , Jira Service Desk. + Configure and deploy computers...academic support technology focus areas (eg, faculty support , help desk, computer labs, networking, PC… more
- TekSynap (Albuquerque, NM)
- …Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is preferred + Works with other Tier 1 and Tier II Support staff ... maintaining of all associated documentation + Troubleshoot and configure peripheral devices, system hardware and MFDs + Support enterprise applications on Apple… more