- Georgia Systems Operations (Tucker, GA)
- …developing and maintaining system policies and processes to support the IT service desk functions. This position is directly accountable for the timely ... leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and...services for OPC, GTC, GSOC, and the Members. + Administration - Manages the execution of routine departmental tasks.… more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 ... reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to...in one of the IT disciplines (ie networking, database administration , systems or applications support, GIS or… more
- ERCOT (Taylor, TX)
- …industry today and in the future. **JOB SUMMARY** Serves as the liaison for service desk operations and mobile device management managed services providers to ... best in class services to end users. Leads the service desk operations area that supports IT...well as internal and external customers 24x7x365. Facilitates ERCOT administration of managed services staff ensuring compliance with internal… more
- NTT DATA North America (Lemont, IL)
- …to include: + Service Desk Support: Tier I/II + System administration + Contact and incident resolution for hardware, software, and applications. ... organization, apply now. We are currently seeking a IT Service Desk Manager to join our team... System Center Configuration Supervisor (SCCM) from an administrative perspective Customer Service Management and/or HDI… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...onboard staff to ensure all can provide quality customer service on procurement, contracting and system related… more
- MPR Associates (Alexandria, VA)
- …for MPR computers, operating systems , application software, telephones, and video conferencing systems . The Service Desk Analyst is expected to take ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...are a plus. + Prior experience with Office 365 administration and active directory a plus. Skills The ideal… more
- Advanced Energy (Fort Collins, CO)
- …email. + Works on software installation, update, and configuration as directed by ticketing system and Service Desk Supervisor and Manager. + Works ... and hardware issues. The specialist recommends, schedules, and implements system hardware and/or software upgrades or repairs. **RESPONSIBILITIES:** +...PC loaners, etc. as directed by Service Desk Supervisor. + Maintain phone systems . +… more
- Coretek Services (Farmington Hills, MI)
- Coretek is searching for a highly motivated Senior Service Desk Analyst to join as a key member of our Service Desk Team. The Senior Service Desk ... operation of IT services, resolving escalated incidents, and improving Service Desk processes. The candidate will be... and support of virtual and physical endpoints and systems using available system tools + Escalate… more
- ManTech (Herndon, VA)
- …(DMV) area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...+ Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field + 8+ years of… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...Familiarity with New York City's Enterprise Resource Planning (ERP) systems and ERP-like architecture (ie, Financial Management System… more