- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for ... + Performs a variety of basic user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a prompt… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Help Desk Team * Ensure team members...* Administer and troubleshoot user accounts for several different systems * Provide executive support * Write technical documentation… more
- TEKsystems (Nashville, TN)
- Help Desk Analyst - Contract To Hire This is an On-Site and Overnight/Nigh Shift Opportunity in Nashville, TN. Local candidates only. A TEKsystems client in ... Nashville, TN is seeking a Help Desk Analyst. This is a Contract...and manage incidents and service requests using client's ticketing system , ensuring accurate documentation and appropriate routing. - Escalate… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist: - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the ... or technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows desktop applications… more
- Koniag Government Services (Washington, DC)
- …+ 0-3 years of experience in a similar IT support role + Experience with help desk ticketing systems , preferably ServiceNow + Jira/Confluence knowledge a ... Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and...document and manage all service requests using the Service Desk ticketing system + Deliver clear, effective… more
- North Wind Group (Birmingham, AL)
- Location: Birmingham, Alabama Title: Help Desk II Schedule (FT/PT): Regular Full Time Travel Required: No Government Clearance: Ability to Obtain For over 25 ... integral part of our continued success. POSITION PURPOSE: Provides help desk support for all hardware, software,...Issues are to be fully documented in the ticketing system . + Evaluates and prioritizes solutions with users and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...for Tier 1 OneNote submissions and /or to address system issues. * Apply needed updates to: + Tier… more
- Robert Half Technology (Mesa, AZ)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Mesa, Arizona. In this role, you will provide ... with the installation and configuration of Microsoft Windows 10 systems and related applications. * Monitor system ...Experience with basic hardware and software troubleshooting in a help desk environment. * Ability to handle… more
- Robert Half Technology (Brookfield, WI)
- …a Windows environment. Responsibilities: * Deliver responsive and efficient help desk support to employees, addressing device and system -related issues. * ... Description We are looking for a dedicated Help Desk Analyst I to join...Microsoft Windows and Microsoft 365 environments. * Utilize service desk ticketing systems to track and manage… more
- Robert Half Technology (Uniontown, OH)
- Description We are looking for skilled Help Desk Analysts to join our team on long-term contract basis. This position offers the opportunity to support a ... in scheduled shifts to provide consistent coverage for the help desk . * Report progress and escalate...its functionalities. * Proficiency in troubleshooting Windows 10 operating system issues. * Strong knowledge of Microsoft Windows and… more