- Insight Global (Chicago, IL)
- Job Description Insight Global is seeking a Level 1 Help Desk Technician to join the team at one of our top financial clients located in Chicago, IL. This person ... Skills and Requirements -1-5 years of experience as a Help Desk Technician -Experience in a corporate environment… more
- Robert Half Technology (Greenville, SC)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Greenville, South Carolina. In this role, you will provide ... guidance to users on new or updated technologies and systems . * Research solutions to technical problems using internal...meet performance benchmarks. * Maintain a thorough understanding of help desk procedures and technical processes. *… more
- Robert Half Technology (Waller, TX)
- …or equivalent hands-on experience. + 1-3 years working in a technical support or help desk role. + Solid understanding of Microsoft Windows, Office 365, and ... support interactions and resolutions in the IT service management system . + Forward more complex or unresolved issues to...and a proactive approach to troubleshooting. + Familiarity with help desk ticketing platforms such as ServiceNow,… more
- Robert Half Technology (Lakewood, NJ)
- …Microsoft 365 system , and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, ... Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist, you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... issues, and providing quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment. + Excellent oral and… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible ... end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely… more
- Insight Global (San Antonio, TX)
- Job Description Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX. The Help Desk Analyst ... Directory, and Azure Administration. - Experience using FreshDesk or similar ticketing systems . - Strong communication skills and ability to work independently. -… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 /… more
- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk / Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... and follow up of all incidents. *Troubleshoot and resolve system hardware and software problems. *Triage and identify issues...*3 years related work experience or BS in Information Systems or related field. *Must exhibit a clear, friendly,… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment,...St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more