- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... and resolve operating difficulties. + Collaborate with network services, systems engineering, and applications development teams to identify and...3 to 5 years in IT support or related help desk environments * Education: High School… more
- NANA Regional Corporation (Alexandria, VA)
- …of the organization's IT Service Desk , providing support for computer systems , networks, applications, infrastructure, help - desk services, databases, and ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...+ Support the organization's transition to new platforms and systems , staying current with emerging technologies to meet evolving… more
- TEKsystems (Norwell, MA)
- …upgrades and replacements + Format, install, maintain, and troubleshoot desktop/laptop systems + Occasionally supplement desk -side support team during vacations ... issues and collaborating with other IT teams (eg, networking, systems administration). Main duties include: troubleshooting software packages, hardware devices,… more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Washington, DC. You will be working as part of a team to deliver ... a zero-trust framework to users. You will provide direct Help Desk support, both in person and...MS Teams, support. You will also secondarily assist with system certificate renewals, PC/Server rebuilds and phone technical refreshes.… more
- Pine Rest Christian Mental Health Services (Grand Rapids, MI)
- …work experience in customers service support role. + 1-2 years in technical support, help desk , or service desk role; or equivalent experience with ... systems and services for Pine Rest employees. Service Desk Analysts provide exceptional customer service and technical assistance...acts as the face and voice of the Information Systems department, providing individual hands-on help at… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- PulteGroup (Tempe, AZ)
- …Primary Job Responsibilities This position manages work across multiple information systems and projects.* Recruits, selects, coaches, and develops team leadership, ... years prior relevant experience in IT support or service desk roles with at least 2 years in a...service management best practices. + Is proficient with ticketing systems , monitoring tools, and reporting dashboards. Required Skills +… more
- Terracon (Olathe, KS)
- …+ Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or close work ... High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree...desk related experience. + Associate's degree in Information Systems or related field preferred. + Experience with Microsoft… more