- Panera, Flynn Group (CA)
- … Desk for Hardware issues. Will distribute 2nd level help desk calls to the appropriate personnel, ie, System Support Manager, POS Manager, Network ... to a third-party A/V vendor when necessary. . Troubleshoot and maintain Rockbot and related issues. Help Desk Support Takes all 1st level help desk calls… more
- Leidos (Meridian, ID)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... systems . *Understands internal processes and tools. *Knowledge of Knowledge Management Systems and appropriate documentation to the system . *Microsoft AZ-900… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- …the School. This person is r esponsible for daily operations of the IT Help Desk , including procurement and deployment of equipment, assisting in problem ... directory and Exchange/Office 365 accounts for students; + Answer Help Desk calls from students. Create and...common applications; + Monitor and escalate alerts from Antivirus systems ; + Monitor backup system alerts and… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II help ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...resolve incidents assigned to Tier II in the ticketing system . + Thoroughly document notes regarding research, troubleshooting efforts… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and output platforms. This position manages technical teams responsible for Help Desk (Tier I/Tier II), Network Operations Center (NOC), and Site ... manage hiring and disciplinary actions, and recommend compensation adjustments. + Oversee Help Desk , Desktop, Application, and Infrastructure support to identify… more
- TEKsystems (Mountain View, CA)
- …peripherals. * ITSM ticketing system experience required (eg, Remedy, ServiceNow). Skills security+, Help desk , Help desk support, Service desk , ... Security+ certification. * Required experience includes imaging of new systems , system deployment and refresh, and Tier...Active directory, Troubleshooting, macos, itsm, servicenow Top Skills Details security+, Help desk , Help desk … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Performs a variety of intermediate user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a prompt ... multiple applications. Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage,… more
- TEKsystems (Grand Rapids, MI)
- …including internal business applications, e-mail, printers, as well as network and systems troubleshooting. Help Desk Support Technician - Responsibilities: ... looking to set up interviews as early as this week* Job Description: The Help Desk Support Technician will be responsible for supporting the IT service desk … more
- Perdue Farms, Inc. (Salisbury, MD)
- …experience in software, hardware (hand-held, printers, scales, etc ), bar-coding, and help desk operations. + Possess supervisory skills, customer services ... Application Support Center, which monitors the performance of plant systems , provides direct support to plant customers on CFS,...used within supply chain. Must have working knowledge of help desk /problem management software (such as Remedy)… more
- TEKsystems (Kansas City, MO)
- …if you don't any either of these requirements. Top Skills - Must Haves + Help desk support + Windows + Technical support Description Our customer is looking ... skills, and ability to problem solve, customer service-centric people required. Skills Help desk support, Windows, Technical support, Customer service Additional… more