- Jovian Concepts, Inc. (Annapolis, MD)
- …of IT systems .<\/span><\/span><\/span><\/span> <\/span><\/li>\n + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... and using IT systems .<\/span><\/span><\/span><\/span> <\/span><\/li>\n + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance ... for implementation, troubleshooting and maintenance of information Technology (IT) systems . Manages IT system infrastructure and any...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Safran (Cincinnati, OH)
- …service level objectives, and exceptional user satisfaction. The role oversees help desk delivery performance, supports infrastructure maintenance, manages ... IT equipment as necessary. **Candidate skills & requirements** Essential Functions / Responsibilities Help Desk & User Support * Respond promptly to service… more
- Pittsford Central School District (Pittsford, NY)
- …7.5 hours a day position. The successful candidate will manage the technical services help desk , manage complex clerical tasks, and make independent decisions in ... + Assist in the coordination of the development of help desk strategies + Assist in the...record keeping and in establishing and maintaining a filing system + Ability to use a personal computer for… more
- Robert Half Technology (Madison, WI)
- …SAP Support Analyst role your responsibilities include evaluating and analyzing SAP Help Desk requests, resolving incidents, gathering business requirements for ... incidents and change requests. Responsibilities + Monitor the SAP Help Desk daily and assess new incidents...Bachelor's degree or equivalent experience in Computer Science, Information Systems , or related field. + 2-4 years of SAP… more
- TekSynap (Washington, DC)
- …Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …and directing incoming calls to appropriate staff members. + Understand, master and gain efficiency in systems leveraged by the Help Desk . + Provide Help ... to peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls… more
- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... of computer systems and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where the vacancy, or anticipated vacancy,… more
- TEKsystems (Birmingham, AL)
- …skills. Experience with PC hardware Skills Customer service, Technical support, Troubleshooting, Support, Help desk , Service desk Top Skills Details Customer ... CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. * Provide onsite...service, Technical support, Troubleshooting, Support, Help desk , Service desk Experience… more
- COMSO, Inc (San Antonio, TX)
- …of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance ... for implementation, troubleshooting and maintenance of information Technology (IT) systems . + Manages IT system infrastructure and...using IT systems (U) Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more