- State of Colorado (CO)
- … administration functions, including monitoring and troubleshooting nightly cycle processes, managing help desk tickets and change orders, executing SQL queries ... Term-Limited Payroll System Interface & Integration Engineer / Data Management...tickets or user requests, assistance to the Tier I Help Desk in addressing user questions in… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... at least five (5) years direct related experience in help desk and network support. + A...points, routers, switches, VPN appliances, etc.) + Troubleshooting common desk -top PC and mobile operating systems , +… more
- GMHC (New York, NY)
- …Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing ... manner, ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system… more
- CACI International (VA)
- …working with a range of technical and non-technical resources. **Responsibilities:** + Research and analyze help desk tickets escalated from the Tier 1 Help ... Integrated Food Management System (IFMS) Tier 2 Analyst Job Category: Information...USDA and program management on status and resolution of help desk tickets in weekly meetings +… more
- Children's Mercy Kansas City (Kansas City, MO)
- …+ Associate's Degree in technical focus preferred and 1-2 years experience in Service Desk , Help Desk , Call Center, Customer Service, Customer Support, ... prevent errors and delays at a larger scale. Provides system level monitoring using NOC monitoring tools. Provides guidance...diploma or equivalent and 3-5 years experience in Service Desk , Help Desk , Call Center,… more
- CVS Health (Montgomery, AL)
- …**Core Responsibilities:** + Level 1-2 support with tickets and field issues + Route/Escalate Help Desk tickets to appropriate team members using service desk ... Field Technician to provide fast and useful technical assistance on computer systems . Field Technicians answer queries on basic technical issues and offer advice… more
- Insight Global (Edina, MN)
- …improve efficiency. -Package and deploy software updates; collaborate with Help Desk for distribution. -Utilize ticketing systems for issue tracking and ... Job Description A local healthcare client is seeking a Systems Administrator to join their IT team. This role...and serves as the highest technical escalation point for Help Desk and Field IT teams. The… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
- BAE Systems (Saratoga Springs, UT)
- …troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage ... for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Colorado State University (Fort Collins, CO)
- …schedules patients into correct department based on their acuity and concern + Provides help desk services to patients and staff to include helping with ... working in an Electronic Health Record ( EHR ) system , preferably PyraMED + Experience performing the duties of...billing information to patients or third parties + Provides help desk services to patients and staff… more