- TECO Energy (Tampa, FL)
- …**Nearest Major Market:** Tampa **Job Segment:** Technical Support, Computer Science, Service Desk , Help Desk , Information Technology, Technology, Customer ... of customer applications. 4. Maintain strong working knowledge of all the equipment and systems supported by the Service Desk by keeping current with all… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... **Executive Support Technician III** **Epsilon is now part of AMERICAN SYSTEMS !** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS . Together,… more
- Fujifilm (Twinsburg, OH)
- …+ Project Management. + Vendor management and coordination. + Develop and maintain system documentation. + Assist help desk analysts with complex ... for developing IT policies and procedures and assisting the help desk with complex calls. **Company Overview**...maintain AV equipment such as projectors and video conferencing systems . + Support medical device personnel. + Evaluate, test,… more
- KBR (Arlington, VA)
- …of Defense. This role is responsible for leading sustainment strategy, knowledge management, help desk development, and customer support operations to ensure the ... and innovation. + Develop and maintain a centralized knowledge base for ESB Help Desk operations, program documentation, SOPs, and training materials. +… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... + Day-to-day mentoring, management, and support of the IT systems and team members; + Oversee the functionality of...satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues… more
- Quanta Services (Aurora, CO)
- …scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical ... The manager will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders...coverage. Onboarding and train new team members. + Service Desk Operations: Monitor and manage the ticketing system… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... at least five (5) years direct related experience in help desk and network support. + A...points, routers, switches, VPN appliances, etc.) + Troubleshooting common desk -top PC and mobile operating systems , +… more
- CACI International (VA)
- …working with a range of technical and non-technical resources. **Responsibilities:** + Research and analyze help desk tickets escalated from the Tier 1 Help ... Integrated Food Management System (IFMS) Tier 2 Analyst Job Category: Information...USDA and program management on status and resolution of help desk tickets in weekly meetings +… more
- GMHC (New York, NY)
- …Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing ... manner, ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system… more
- TEKsystems (Ramsey, MN)
- …Office 365, Hardware, Phone support, Technical support, Support, Help desk , Imaging, Application support, Ticketing system Top Skills Details Windows ... apply to learn more. Top Skills' Details 1) Service Desk / Help Desk Experience...and resolved in accordance with SLA using ticket management system . * Facilitate accurate record by ensuring equipment asset… more
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