- BAE Systems (Saratoga Springs, UT)
- …troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage ... for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- TEKsystems (Boston, MA)
- …Windows / MacOS / O365 Administration * Experience with remote desktop applications and help desk software * Installing and deploying new hardware systems , ... and activities for incidents and requests assigned from the Service Desk related to laptops, mobile devices, video-conference equipment, or software applications… more
- Consumers Energy (Jackson, MI)
- …phone and email, resolving issues at the Tier II level. Contribute to the maintenance of Help Desk SOPs and training manuals for Tier I and Tier II support. + ... technical support to staff and customers. This includes maintaining software and hardware systems , as well as documentation for both field and corporate users. The… more
- Colorado State University (Fort Collins, CO)
- …schedules patients into correct department based on their acuity and concern + Provides help desk services to patients and staff to include helping with ... working in an Electronic Health Record ( EHR ) system , preferably PyraMED + Experience performing the duties of...billing information to patients or third parties + Provides help desk services to patients and staff… more
- American Electric Power (Columbus, OH)
- …Education: Bachelor's degree OR Associates degree with 2 years relevant experience in system administration/ help desk /security (cyber or physical) OR High ... School Diploma/GED with 3 years relevant experience in IT system administration/ help desk /security (cyber or physical); OR graduation from an approved… more
- DCCA (Aurora, CO)
- …troubleshooting and maintenance of IT systems * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems * Manage ... for implementation, troubleshooting, and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any...using IT systems * Provide Tier I ( Help Desk ) and Tier 2 (Escalation) problem… more
- CACI International (Denver, CO)
- …3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ability to work shift-based schedules, including ... service requests, and technical issues across a range of systems , applications, and platforms (including Windows and Linux). You...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
- City of New York (New York, NY)
- …technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high school ... the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled...researching the answers to questions in a customer service, help desk or public information capacity may… more
- Leidos (Hickam AFB, HI)
- …proficiency in the Leidos software to participate in the NIPR and SIPR Help Desk schedule. Support deployed software system with Help Desk ... in the front-end/operator use of the software, enabling them to better respond to Help Desk tickets from the field. + Work independently and under minimal… more
- ARSIEM (Arlington, VA)
- …VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems and accounts + Assist new user setup of equipment, accounts and ... client you work with. ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to perform investigations to characterize of the severity… more