- Fujifilm (Twinsburg, OH)
- …+ Project Management. + Vendor management and coordination. + Develop and maintain system documentation. + Assist help desk analysts with complex ... for developing IT policies and procedures and assisting the help desk with complex calls. **Company Overview**...maintain AV equipment such as projectors and video conferencing systems . + Support medical device personnel. + Evaluate, test,… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... + Day-to-day mentoring, management, and support of the IT systems and team members; + Oversee the functionality of...satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues… more
- Quanta Services (Aurora, CO)
- …scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical ... The manager will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders...coverage. Onboarding and train new team members. + Service Desk Operations: Monitor and manage the ticketing system… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... at least five (5) years direct related experience in help desk and network support. + A...points, routers, switches, VPN appliances, etc.) + Troubleshooting common desk -top PC and mobile operating systems , +… more
- CACI International (VA)
- …working with a range of technical and non-technical resources. **Responsibilities:** + Research and analyze help desk tickets escalated from the Tier 1 Help ... Integrated Food Management System (IFMS) Tier 2 Analyst Job Category: Information...USDA and program management on status and resolution of help desk tickets in weekly meetings +… more
- GMHC (New York, NY)
- …Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing ... manner, ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system… more
- TEKsystems (Ramsey, MN)
- …Office 365, Hardware, Phone support, Technical support, Support, Help desk , Imaging, Application support, Ticketing system Top Skills Details Windows ... apply to learn more. Top Skills' Details 1) Service Desk / Help Desk Experience...and resolved in accordance with SLA using ticket management system . * Facilitate accurate record by ensuring equipment asset… more
- CVS Health (Montgomery, AL)
- …**Core Responsibilities:** + Level 1-2 support with tickets and field issues + Route/Escalate Help Desk tickets to appropriate team members using service desk ... Field Technician to provide fast and useful technical assistance on computer systems . Field Technicians answer queries on basic technical issues and offer advice… more
- Insight Global (Edina, MN)
- …improve efficiency. -Package and deploy software updates; collaborate with Help Desk for distribution. -Utilize ticketing systems for issue tracking and ... Job Description A local healthcare client is seeking a Systems Administrator to join their IT team. This role...and serves as the highest technical escalation point for Help Desk and Field IT teams. The… more
- BAE Systems (Saratoga Springs, UT)
- …troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage ... for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more