- System One (Alexandria, VA)
- …Support: + Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine the type of ... + Address and resolve submitted support tickets for SolarWinds. + Provide the help desk with initial troubleshooting steps to determine the appropriate ticket… more
- Dana-Farber Cancer Institute (Boston, MA)
- …candidate's responsibilities will include active monitoring and fast response to help desk requests such as to ensure high system availability to all users ... and modernization projects as needed + Diagnose, troubleshoot, and help resolve system , access, and other problems...or hand-off to senior staff for resolution. + Monitor help desk queues and take necessary actions… more
- Johns Hopkins University (Baltimore, MD)
- …customer. + Act as informational resource on hardware and software questions/issues by serving on Help Desk or support desk . + Remain current on technology ... High school diploma or graduation equivalent. + Three years related experience, including help desk or comparable IT client service experience. + Additional… more
- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do** +… more
- City National Bank (Los Angeles, CA)
- …enhancements for maximum productivity and quality control * Partner with the Support Services Help Desk and Business Systems Manager to build efficiencies ... boarding for a positive client experience * Create and update Loan Closing desk procedures and communications which keep pace with Credit Policy, Product Solutions… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... get the complete picture! **Summary** This position is responsible for front desk operations, checking in patients, triaging acute care visits, assisting providers… more
- BD (Becton, Dickinson and Company) (Columbus, NE)
- …security to block print capability on designated documents. + Provides Help Desk support to users of documentation system . This includes creation and ... monitoring of incident tickets requiring help desk support from System ...specific to the document control group + Document legacy systems + Databases used for document system … more
- Arc3 Gases (Dunn, NC)
- …specialist is to assist in all types of internal customer inquiries related to IT help desk needs and resolutions. Assist the flow of information from branches ... + Communicate to end-users, management, and any call/problem tracking system regarding status of reported problems/projects + Collaborate with...AND EXPERIENCE + Two or more years of current/former Help Desk or IT experience required +… more
- Moser Consulting (Indianapolis, IN)
- …providing superior customer service 24/7 and are committed to the successful operation of our Help Desk . We are seeking a qualified service desk specialist ... to assist our customers with questions and problems concerning applications, computer systems , and software. The specialist will work with customers remotely guiding… more
- Rapid Finance (Bethesda, MD)
- …deployed + Partial user support in the form of participating in the IT Support Help Desk + Coordinate with the Engineering team to review and validate ... Microsoft technology stack. About the Opportunity The Senior Business System Analyst assists in systems analysis, design,...for users by writing and maintaining user documentation, providing help desk support, and training users +… more