- Ducommun (St. Croix Falls, WI)
- …and effective resolution and documentation of issues and requests logged into the IT Help Desk ticketing system . + Maintain Active Directory User Accounts, ... + Perform preventive maintenance and repairs on all active systems excluding devices or systems directly supported...IT experience within a manufacturing environment preferred. + IT Help Desk ticketing system experience… more
- New York State Civil Service (Albany, NY)
- …assist incoming telephone inquiries, greet and assist visitors or agency personnel.* Manage the Bureau's Help Desk , prioritize and respond to Help Desk ... NY HELP Yes Agency State, Department of Title Administrative...Enter and monitor tickets entered in the Work-Order Tracking system .* Coordinate travel arrangements, obtain travel approvals, prepare travel… more
- Koniag Government Services (Alexandria, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... and decision-making capabilities are optimized across the agency's financial systems . Experience with Department of Defense (DoD) budget formulation...(DLA) help desk follows the standardized process and… more
- Barnes & Noble (Westbury, NY)
- …Technician provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting ... system . * Identify and communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects… more
- State of Arkansas (Little Rock, AR)
- … system documentation. Perform other duties as assigned. This position is for a Help Desk team that provides 24-7 support with various shifts. The Help ... inquiries and interactions along with their resolutions via a ticketing system . Diagnoses the source of malfunctions, recommends corrective actions, and/or escalates… more
- Koniag Government Services (Chantilly, VA)
- …of STIG compliance requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain ... This role is critical in maintaining and enhancing legacy systems while supporting modernization initiatives within production and potential...+ Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and… more
- The Strong (Rochester, NY)
- …systems throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range ... system , phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and… more
- CACI International (Laurel, MD)
- …troubleshooting and maintenance of IT systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage ... troubleshoots and resolves issues with IT infrastructure including user systems , servers, storage and network connectivity. Provides system...using IT systems . + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Covenant Health Inc. (Knoxville, TN)
- …will also require some minor rotational on-call after-hours and day shift coverage for help desk tickets, dealing with various issues and needs from end users ... Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area's largest employer. Our more than...minor on-call rotational coverage and day shift coverage for help desk ticket responses for all of… more
- Mass Markets (Savannah, GA)
- …team! In this role, you'll provideinbound customer support, technical troubleshooting, help desk assistance, and back-office processingfor bothcommercial and ... attitude Preferred Experience (Not Required) + 1+ year incustomer service, contact center, help desk , technical support, inside sales, or back-office roles +… more