- Valcor Engineering (Springfield, NJ)
- …+ Perform system testing and validation to ensure quality deliverables + Help Desk Support: + Provide first-level technical support for Epicor ERP users ... play a crucial role in supporting our Epicor ERP system . This position will involve analyzing business requirements, developing...team in a fast-paced environment + Experience in a help desk or technical support role is… more
- Veterans Affairs, Veterans Health Administration (Fargo, ND)
- …systems , inventory records, and communicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of ... technology located at assigned site; and communicates with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of… more
- Consolidated Electrical Distributors (Irving, TX)
- …and resolve issues, communicate clearly in writing and in person, and collaborate across help desk , systems , and software development. The ideal candidate ... front‑line point of contact for internal users via ticketing system , chat, email, and phone . Troubleshoot problems reported...on providing excellent customer service . Collaborate with other systems department and help desk … more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... requests and as needed escalate calls using incident management system * Analyze, coordinate, and deliver timely and accurate...other departments and within the managed services organization to help drive the highest levels of systems … more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- Golden Route Operations (Las Vegas, NV)
- …SOP's, provide references for users by writing and maintaining user documentation, providing help desk support, and training users. + Retrieve and distribute ... and vacation/sick time tracking. + Work with accounting to help collect commission payments and group payments for sales...access and input information using a moderately complex computer system such as Microsoft Office, LMS, and Delphi. +… more
- TEKsystems (Anchorage, AK)
- …work experience. Experience: 1 year of Enterprise Windows OS experience. Previous Help /Service Desk experience. Computer Skills: Strong hands-on experience with ... experience. Experience: (1) One year of Enterprise Windows OS experience. Previous Help /Service Desk experience. Computer Skills: Strong hands-on experience with… more
- TEKsystems (Houston, TX)
- …difficult situations. Skills Bilingual, Spanish, Empathy, Customer support, Customer service, Help desk support, Outbound, Support, Technical support, Call ... center, Help desk , Customer service oriented, Customer service skills Top Skills...end-of-life care). + Ability to use multiple monitors and systems simultaneously. + MUST be bilingual in SPANISH or… more
- Canon USA & Affiliates (Burlington, NJ)
- …tools to interact with our clients. Acts as an individual contributor in a help desk environment, using skills and resources to provide technical support. ... - Relevant experience in a client facing support role such as help desk technical services, desktop, or field technician support. - Desired experience with… more
- Anywhere Real Estate (Seattle, WA)
- …platforms, including the data relationships and impacts on the customer experience. *Liaison to Help Desk team and maintain SME on escalated tech concerns on ... This role is both strategic and hands-on-ensuring that processes, systems , and resources align with the brand's mission and...and programs by ensuring franchisee issues are brought through help desk are reviewed weekly and open… more
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