- Stanford Health Care (Newark, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk + Provide analytical assistance to junior team members to resolve ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- ManpowerGroup (Alpharetta, GA)
- …and timely follow-up. + Maintain accurate records of issues and resolutions using the help desk ticketing system to ensure continuous support quality. ... and network-related issues related to pharmacy applications and enterprise systems . + Set clear expectations for follow-up if issues...1-3 years of experience in a technical support or help desk environment. + Strong knowledge of… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operations. + Knowledge of networking and ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- CACI International (Colorado Springs, CO)
- …users, offering guidance for routine maintenance and troubleshooting. They manage 24/7 help desk support, fielding tasks, and post-fielding assessments to ... (IPS) services for the Tactical Integrated Ground Suite (TIGS) System of Systems (SoS). These services cover...IPTV and speaker wire in support of Enterprise Service Desk (ESD) services + Tests components to ensure cables… more
- Bank OZK (Little Rock, AR)
- …security incidents by coordinating and collaborating with the SOC (Security Operations Center), Help Desk , IT, Risk teams and LOBs to remediate identified risks ... by working closely with lines of business (LOB) to help identify top risks related to employees that may...Identity Access Management Program efforts by serving as IDAM System Analyst and completes daily processing, upkeep, configuration, and… more
- Veterans Affairs, Veterans Health Administration (Gardena, CA)
- …systems , inventory records, and communicating with the National telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of ... technology located at assigned site; and communicates with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of… more
- Cummins Inc. (Columbus, IN)
- …to Purchasing Systems Analyst for all purchasing. + Communicates with global help desk and purchase order administrators any applicable changes or issues. + ... system . + Use common processes tools, and information systems . + Analyze and interpret Key Performance Indicators to...to confirm work authorization. Ready to think beyond your desk ? Apply for this opportunity to start your career… more
- TEKsystems (Ramsey, MN)
- …Office 365, Hardware, Phone support, Technical support, Support, Help desk , Imaging, Application support, Ticketing system Additional Skills & Qualifications ... tickets are worked and resolved in accordance with SLA using ticket management system . * Facilitate accurate record by ensuring equipment asset tags are updated in… more
- University of Utah (Salt Lake City, UT)
- …available, check with the Financial Aid Office if you're unsure.** **Responsibilities** * Provide help desk -style support via Zoom and in person * Assist users ... and video conferencing * Experience with telephone customer service (eg information services, help desk , customer support). * Windows 10/11 and Mac OS experience… more
- The Greentree Group (Beavercreek, OH)
- …including managed services, cybersecurity, co-managed IT, IT assessments, special projects, help desk , CMMC readiness, tools and intelligent automation. The ... Southwest Ohio. We alleviate the burden of managing computer systems and networks and allow our clients to focus...Service Management platforms + Basic technical or operations knowledge ( help desk ). We believe in fostering a… more