- Universal Technical Resource Services, Inc. (Dover, NJ)
- …Support Center Team Lead or ITIL Foundation + Microsoft Certified: Modern Desktop Administrator Associate + Experience with Army ticketing systems (eg, AESMP, ... operating procedures (SOPs), knowledge base articles, and training materials. + Monitoring helpdesk metrics and KPIs to drive continuous improvement. + Coordinating… more
- NTT America, Inc. (Southfield, MI)
- …Backup solutions. + Ensure compliance with security and governance frameworks using tools like Azure Policy, Azure Security Center, and Microsoft Defender for Cloud. ... for Cloud + Additional experience with VMWare, Vsphere, and other Cloud Monitoring or Management suites. + Experience with hybrid and multi-cloud environments… more