- TEKsystems (Coppell, TX)
- Description Job Title: Tier 1 Helpdesk Agent (also known as Help Desk Agent , Service Desk Agent , Desk Agent , or Guest Services) Key Responsibilities: + ... Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive… more
- The Boeing Company (Renton, WA)
- …or enhancement delivery performance. + Participates with the procurement agent in on-site supplier assessments (eg, Preferred Supplier Certification, Proof ... to contractual requirements and provides status back to supervisor and procurement agent . + Identifies and communicates opportunities to implement new processes or… more
- TEKsystems (St. Paul, MN)
- Description *Providing helpdesk ticket auditing services to determine agent performance in comparison with established KPIs via various metrics. Manage and assist in ... of ticket reassignments, number of days open, metrics by agent , by team, by leader and by org to...Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive… more
- Intuit (Mountain View, CA)
- …(eg, cloud marketplaces, app stores, partner portals). + Passion for AI and agent -based innovation, and how it can unlock entirely new categories of embedded ... programs within a platform company + Building and shipping AI or agent -powered experiences, particularly in third-party or partner environments. + Experience with… more
- Robert Half Technology (Dallas, TX)
- …long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions ... with management to design and prioritize features and user stories based on agent feedback and operational requirements. * Assist in developing carrier inbound data… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …- in addition to Level I requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9 out of 12 months. + Completed ... Specific: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9...The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to… more
- JPMorgan Chase (Jersey City, NJ)
- …and respect + Define and execute the technical roadmap for LLM-based agent development and AI marketplace capabilities + Drive the transformation from traditional ... paradigms for human-AI collaboration + Design and implement sophisticated LLM agent architectures capable of operating within highly regulated financial environments… more
- Robert Half Technology (New Brunswick, NJ)
- …will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search ... Salesforce Service Cloud implementation with a focus on: + Agent setup and optimization + Deployment of generic agents...Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers… more
- Capgemini (Chicago, IL)
- …overall project. * Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, ... Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. * Design and build of...team builder with the ability to mentor and develop talent * Analytical and problem-solving abilities * A keen… more
- NRG Energy, Inc. (NY)
- …and the Area Manager to build and maintain their market through Sales Agent management and development, achieve sales goals, drive market share, and ensure ... with expectations + Work atypical schedules to oversee sales agent activities during evenings and weekends + Help build...Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent… more