- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL FINANCIAL SERVICES AGENT (FULL-TIME) We are hiring customer service agents to support inbound and outbound customer service ... work to ensure our organization is providing world class service to our members, employees, and our communities. In...country to resolve support issues, sell new products and services , and ensure a best-in-class customer experience. In addition… more
- PNC (Chicago, IL)
- …discretion. Who We Are PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services , delivering high-touch execution and ... for all parties in a transaction. With an experienced team , we serve as a neutral third party to...acquisition across our core product set including Shareholder Representative Services , Escrow Agent , and Paying Agent… more
- National Vision (Duluth, GA)
- …demeanor. + Works with the Tier 1 Agent Lead and Shared Services Manager on People Team projects/processes. + Updates and manages all Tier 1 knowledge ... We are hiring for a Shared Services Agent to join our growing team ! Job...backup as needed. Work Experience + 0-2 years Customer Service experience (Required) Education + High School Diploma or… more
- Microsoft Corporation (Redmond, WA)
- …AI to create intelligent, adaptive, and transformative software. The Agentic Core Services Team is responsible for building the cloud-native, distributed ... shape the future of the world. **Responsibilities** **Responsibilities:** + ** Lead and Develop the Team -** Manage...operating large-scale distributed systems with a high bar for service -level agreements (SLAs). Lead root cause analyses… more
- Microsoft Corporation (Redmond, WA)
- …AI to create intelligent, adaptive, and transformative software. The Agentic Core Services Team is responsible for building the cloud-native, distributed ... in managing and operating large-scale distributed systems with a high bar for service -level agreements (SLAs). Lead root cause analyses (RCAs) for key live… more
- US Secret Service (Washington, DC)
- …events. As a Special Agent , you will be part of an elite team committed to excellence, integrity, and service , with opportunities to serve at multiple ... HAZARDOUS AGENT MITIGATION & MEDICAL EMERGENCY RESPONSE TEAM The mission of the Secret Service ...new information; and the ability to partner with or lead others in the accomplishment of mission activities. You… more
- iPostal1 (Montebello, NY)
- …an established, cutting edge leader in the digital mailbox industry. Full Time Staples Support Team Lead - Customer Service - Montebello, NY Montebello, New ... could be a great opportunity for you! The Staples Team Lead is responsible for overseeing the...to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity… more
- Comcast (Laurel, MD)
- …want you to fast-forward your career at Comcast. **Job Summary** The Tier II Service Agent provides advanced technical support and case resolution for customers ... to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day....supporting field technicians with diagnostic guidance. The Tier II Agent serves as the escalation point for Tier I… more
- TekSynap (Arlington, VA)
- …the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the Contractor ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance… more
- Book of the Month (New York, NY)
- Book of the Month is seeking a Customer Service Team Lead to... agent role, previous experience as a Customer Service Lead is a plus. + Excellent ... work within our high performing customer service team delivering exceptional service while driving operational...Service Manager by maintaining, updating, and improving the agent knowledge base with new articles for launches and… more