- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- Mass Markets (Killeen, TX)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Peckham, Inc. (Phoenix, AZ)
- …Bilingual Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound ... day or evening schedule. MAIN DUTIES AND RESPONSIBILITIES + Lead a team of 10+ agents and...sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: East Phoenix, AZ… more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- Duquesne Light Company (Pittsburgh, PA)
- …lead to better collaboration, innovation and outcomes. We want you to join our team ! **Job Title:** Contact Center Workforce Planning Assoc III **Position ... Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in...forecasting, reporting, and performance analysis of contact center agents and activities. The analyst will lead… more
- Equitable (Charlotte, NC)
- … Contact Center Representative to join our Employee Benefits (group insurance) Claims team ! As a Contact Center Representative, you will be the first ... Disability Claims Contact Center Representative (Disability Claims Experience...and backgrounds. Those differences make us stronger as a team and a force for good in our communities.… more
- US Tech Solutions (Phoenix, AZ)
- …work independently in a remote setting while maintaining strong collaboration with a global team . + Proficiency with contact center software, CRM systems, ... contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, and enhance… more
- Baystate Health (Holyoke, MA)
- …region. We are seeking an experienced **Telephonic Triage Nurse** to join our **Primary Care team ** ! **The Contact Call Center Triage Nurse** , triages ... either MA or CT Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to...healthcare quality and safety, and home to our Call Center . **Baystate's Call Center ** , located in… more
- Help at Home (Chicago, IL)
- …and effective manner. **Required** **Skills and Abilities:** + Ability to lead a contact center team in a fast-paced work environment. + Ability to ... the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for...supporting the After-Hours line of business.** **_As a People Leader :_** + You lead with empathy, vulnerability,… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will possess a strong ... understanding of CCaaS ( Contact Center as a Service) solutions, ...platform perspective, but also someone who is able to lead requirements gathering sessions and act upon them using… more