- United Airlines (Chicago, IL)
- …of United's most important principles. And no one exemplifies that more than our Customer Contact Center team , who helps our customers with everything from ... This role also serves as the backup leader for our Contact Centers Central command center (Central Operations). This team is the hub for coordinating… more
- Baystate Health (Holyoke, MA)
- …in the region. We are seeking a customer service focused individual to join our Contact Center team ! Remote States: CT, MA **DEPARTMENT DESCRIPTION:** + ... Baystate Health, a nationally recognized leader in healthcare quality and safety, and home...healthcare quality and safety, and home to our Call Center . Baystate's Call Center , located in Holyoke,… more
- Mass Markets (Wichita, KS)
- …to effectively lead and engage team members. + Proficiency in using contact center software and analytics tools to drive performance. + Ability to handle ... in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the...possess the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience… more
- Walmart (Sunnyvale, CA)
- …solutions and backend APIs, with a passion for solving complex technical challenges. About Team : Sam's Contact Center Services The Sam's Contact ... and product managers who collaborate to deliver seamless, scalable, and reliable contact center experiences. We focus on building robust microservices,… more
- Huron Consulting Group (Van Buren, AR)
- …drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team , you will lead our managed services ... managing client relationships, overseeing service delivery, and driving continuous improvement, the Contact Center Managed Services Leader contributes to the… more
- United Airlines (Chicago, IL)
- …of United's most important principles. And no one exemplifies that more than our Customer Contact Center team , who helps our customers with everything from ... Baggage Support. The role sits on the senior leadership team of the Contact Center ...organization, reporting to the Managing Director, Customer Advocacy. The leader will lead and manage the performance… more
- EverBank (Jacksonville, FL)
- ** Contact Center Leader ** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, ... objectives and engagement, motivation and development of the team . + Directs and executes strategic plans, aligning with...Qualifications** + 10+ years of recent experience as a contact center leader + Experience… more
- Navy Federal Credit Union (Pensacola, FL)
- …and detail-oriented Data Scientist Summer Associate to join our Workforce Intelligence (WFI) team within Contact Center Operations (CCO). This internship is ... Lead Systems Analysts. WFI operates as a support team for both operational and analytical functions across Contact Center Operations. The team manages… more
- Cognizant (Charlotte, NC)
- **Process Excellence Lead / Contact Center Transformation (Remote)** **Position Description:** Our Healthcare Intuitive Operations and Automation (IOA) ... team is seeking a Process Excellence Lead ...lead business transformation initiatives in customer service or contact center environments. Experience working with cross-functional… more
- Hilton (Addison, TX)
- …to a hospitality company with an award\-winning culture\. On the Software Engineering \- Contact Center team reporting to the Director Principal Platform ... Architect, you will support projects including our Next Gen Contact Center Platform, Reservation and Booking System,...rest of our benefits At Hilton, we believe every Team Member is a leader \. We are… more