- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team ...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- General Dynamics Information Technology (Arlington, VA)
- …and quality. This role will manage the day-to-day work activities of the team , including timelines, customer experience , and relationship management, and ... **Job Description:** We are currently seeking a Client Services Team Lead who will provide oversight in...IMPACT** Candidates must have at least 10 years of experience in the following: * Managing customer … more
- UGI Corporation (Charlotte, NC)
- …of propane from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer ... Customer Experience Lead Location:... Customer Experience Lead Location: Charlotte, NC, US,... Team Lead proactively ensures his/her team delivers a quality experience in every… more
- HP Inc. (New York, NY)
- …The role, based onsite in New York City, offers a unique opportunity to join the Customer Experience team and have full exposure to exciting technologies and ... Executive Engagement Strategy. We are looking for a passionate leader to join our Customer Experience...customer base across industries. + Proven ability to lead demonstrations and/or presentations with confidence and credibility. +… more
- Stanley Black and Decker (Highland Heights, OH)
- …with colleagues and departments to achieve shared goals and contribute to a positive team environment. + ** Customer Service Experience :** Minimum of 5 years ... and critical thinking skills to identify, address, and resolve customer issues effectively and efficiently. + ** Team ...of experience in customer service or a related field, with a track… more
- American Airlines (Orlando, FL)
- …you'll love this job** + This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of ... quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with...to lead , train, develop, and motivate a team of customer service representatives + Skills… more
- American Airlines (Dallas, TX)
- …lives during our day-to-day operation. + This job is a member of the Airports Team within the Customer Experience Division. **What you'll do** _As noted ... creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by...of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service… more
- United Airlines (Newark, NJ)
- …+ High school diploma or equivalent + Experience leading and influencing a team and customer service experience + Strong written and oral communication ... health and wellness benefits, build lasting connections with your team and our customers, and travel the world using...Conflict resolution and decision making, with the ability to lead + Experience supervising Union personnel a… more
- Kelly Services (Norton Shores, MI)
- …Benefits (medical, dental, vision) + Paid Vacation** The Frontline Customer Service Team manages the customer experience . Tasks include customer ... back order entry, processing and final delivery to end customer . + Coordinating with Lead , Supervisor, Manager...required. + Computer literacy required in Microsoft Office Suite, experience in CRM and SAP is a plus. +… more
- Nestle (Bridgewater, NJ)
- …+ Ensures execution of plans through regular communication and interaction with the customer team . ** EXPERIENCE AND EDUCATION REQUIREMENTS:** + Bachelor's ... of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, budget… more