- TEKsystems (Overland Park, KS)
- …with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook Execution - Execute ... predefined operational SOPs and L1 playbooks for alert remediation (eg, pod restarts, basic config verifications). - Track and report progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/Tier 3 teams for… more
- Huntington Ingalls Industries (Hickam AFB, HI)
- …2021-2024! Come join our growing team today! HII Mission Technologies is seeking a Technical Analyst /Writer to join our team in Honolulu, Hawaii. The ... manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data...Technical Writer will assist in the collection, organization, and… more
- University of Michigan (Ann Arbor, MI)
- Technical Support Analyst Intermediate...education, certification, and experience. + A minimum of one ( 1 ) year of IT experience in a related role ... opportunity employer. **Job Detail** **Job Opening ID** 256446 **Working Title** Technical Support Analyst Intermediate **Job Title** Tech Support … more
- Spokane County (Spokane, WA)
- IT Analyst Programmer 1 or 2 (OPEN & PROMOTIONAL) Print (https://www.governmentjobs.com/careers/spokanecountywa/jobs/newprint/5055139) Apply IT Analyst ... This vacancy may be filled by at the IT Analyst Programmer 1 or IT Analyst...: The position allocated to this class performs professional, technical , analytical and customer-focused work in the Application Services… more
- RELX INC (Duluth, GA)
- …the information they need and deliver high quality assistance. About the Role: As the Technical Support Analyst I, your purpose is to provide exceptional ... With the customer's best interest in mind, the TSA ( Technical Support Analyst ) shows outstanding...to the second level team when necessary Requirements: + 1 year customer service in technical contact… more
- Penn Medicine (Philadelphia, PA)
- …with the possibility of remote work after the introductory period is complete** **Senior Technical Analyst ** The **Senior Technical Analyst ** is ... planning, testing and be available off hours for production support . + Attends planning and status meetings with key...Knowledge of basic hardware configurations and database management tools ** Technical Analyst ** The ** Technical … more
- Sage (Austin, TX)
- Technical Support Analyst Job Description:...services. Experience: * 1 -2+ years of customer support or technical support experience Perks? ... to join our friendly and forward-thinking team as a Technical Support Analyst . This role...paid time off (21 personal days, 10 national holidays, 1 floating holiday) * 18 weeks paid parental leave… more
- Waystar (Lehi, UT)
- **ABOUT THIS POSITION** We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully optimistic. The Enterprise ... Technical Support Analyst serves as...Technical Support Analyst serves as a front-line ...or Category Leader awards since 2010 and earned multiple # 1 rankings from Black Book (TM) surveys since 2012.… more
- New York State Civil Service (Schenectady, NY)
- NY HELP No Agency People With Developmental Disabilities, Office for Title Data Analyst 1 Occupational Category Other Professional Careers Salary Grade 18 ... Analyst 2 in the Bureau of Data Reporting and Analytics, the Data Analyst 1 will perform data extraction, aggregation, and quality checks from multiple… more
- City National Bank (El Segundo, CA)
- * TECHNICAL SUPPORT ANALYST I AGILINK* WHAT IS THE OPPORTUNITY? The Agilink Tech Support Analyst position is a client facing position directly ... to client's desktop and diagnose issues. The Agilink Tech Support Analyst position is also responsible for...experience in a customer service helpdesk environment. * Minimum 1 years of experience in Accounting or Finance *Additional… more