- Public Storage (Plano, TX)
- …Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on ... performance optimization strategies (caching, load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity… more
- NBT Bank (Utica, NY)
- Pay Range: $18.50 - $22.58 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers' ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social media,… more
- Municipality of Anchorage (Anchorage, AK)
- …calls + Transportation + Private Security + Utility Company + Travel Industry + Call Center + Switchboard + Intake Receptionist + Customer Service Agent ... POLICE CALL TAKER (Multiple Vacancies) - Range 31 /...Number 2025-01086 Department Anchorage Police Department Division Emergency Communications Center Opening Date 12/31/2025 Closing Date 1/15/2026 11:59 PM… more
- GE Appliances, a Haier company (Louisville, KY)
- …an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support, Direct-to-Consumer Sales, and ... developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …VoIP Engineer, Collaboration Engineer, Voice Engineer, Voice Network Engineer, Software Engineer, Call Center Engineer, or Generative AI Engineer is preferred. ... **Skills:** + Technical knowledge of Cisco Communications Solutions: Contact Center... as a Service (CCaaS) platform aka Webex Contact Center . Familiarity with on-prem call control as… more
- Compass Group, North America (Dallas, TX)
- …of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary ... a job: it's a meaningful career. **Job Summary** The Lead Guest Services Agent (GSA) provides direction, supervision and training to Guest Services Agents while… more