- Veterans Affairs, Veterans Health Administration (St. Cloud, MN)
- …to clinical staff for immediate action as needed. Works or may be assigned to the PC ICC Call Center (in support of SC ICC) in times of short staffing or high ... Providers. Processes all health care providers' order accurately. When needed seeking clarification. Call Center functions include but are not limited to: Answer… more
- Sallie Mae (Indianapolis, IN)
- …experience). + 3+ years of experience in collections operations, call center management, or customer service, with demonstrated technical aptitude. + ... for the future of education. Manager, Chat for Collections (Operations with Technical Capability) Operations Leader with Strong Technical Expertise in Digital… more
- Dow Jones (Princeton, NJ)
- …in self-service capabilities. **You Have:** + **Required** + At least three years of call center or other related business experience + Excellent verbal and ... self-service and agent -facing tools and projects (eg, IVR, Verint, Customer Center ). + Manage the roadmap for DJCS-owned tools and measure ROI of improvements,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... in software development. + 7 years of experience leading technical project strategy, machine learning (ML) design, and optimizing...ordering handled by our Food AI agent . The team is transforming how enterprises connect with… more
- Federal Reserve Bank (Philadelphia, PA)
- …designs, that support the infrastructure requirements of varying levels of technical and business application projects. + Complete analysis of business requirements, ... as it relates to technical infrastructure design, and ensure traceability of the design...safety practices, and high-quality customer service. + Participate in on- call rotation and provide weekend support as needed. **What… more
- ServiceNow, Inc. (Atlanta, GA)
- …in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center /Service, Manufacturing workflows, or Field Service. + Hands-on experience ... in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center /Service, Manufacturing workflows, or Field Service. + Hands-on experience… more
- WellSpan Health (Lebanon, PA)
- …Rotation: Every 4th weekend (9p-9a) **General Summary** Performs routine diagnostic, technical and/or special radiographic procedures at a general skill level. ... Properly processes images using digital technology + Evaluates recorded images for technical quality; consistently maintains a repeat rate under 6%. + Participates… more
- ThermoFisher Scientific (Morrisville, NC)
- …Experience with excel using pivot tables, power pivot, macros, power query etc. + Call or Contact Center experience **Knowledge, Skills, Abilities** + Mastery of ... (Mon-Fri) **Environmental Conditions** Office **Job Description** **Are you a contact center professional with a passion for translating data into insights?** Join… more
- Nestle (New York, NY)
- …and third-party service providers + Manage and resolve service provider and agent complaints regarding equipment and technical services, ensuring corrective ... team. This role is pivotal in overseeing risk assessments, quality, and technical performance of Nespresso direct service centers across the US, ensuring timely… more