- ServiceNow, Inc. (Atlanta, GA)
- …in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center /Service, Manufacturing workflows, or Field Service. + Hands-on experience ... in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center /Service, Manufacturing workflows, or Field Service. + Hands-on experience… more
- Carrington (Helena, MT)
- …substituted in lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
- Huntington Ingalls Industries (San Diego, CA)
- …will understand the process of developing curricula to US Navy Learning Center 's compliance standards + The intern will increase their understanding of instructional ... curricula development and governance. Fundamentals of how the US Navy programs develop technical curricula. The intern will review Legacy AIM I to AIM CPM/LOM… more
- Health Care Service Corporation (Chicago, IL)
- …development. **Job Summary** This Position Is Responsible For The Full Lifecycle Management of the Call Center Agent Capability and Agent AI Product, ... Activities, Specifying Requirements For Current And Future Products. Leading Ideation, Technical Development, And Launch Of New It Products. Establishing A Shared… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... degree or PhD in Computer Science or a related technical field. + 5 years of experience with data...ordering handled by our Food AI agent . The team is transforming how enterprises connect with… more
- Entergy (Little Rock, AR)
- …equipment monitoring conditions from device SCADA statuses + Evaluates program-level and agent -level contact center performance using a variety of data sources ... analysts will attain a general knowledge and understanding of both contact center and business operations, digital channel delivery, and customer service technology… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... and chat platforms. + Translate complex tax laws and technical terms into easy-to-understand language for clients. + Utilize...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Google (Kirkland, WA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... company. We hire people with a broad set of technical skills who are ready to take on some...ordering handled by our Food AI agent . The team is transforming how enterprises connect with… more
- HCA Healthcare (Lewisville, TX)
- …designee).** **.Seasonal Staff are PRN status employees and are subject to first call -off. There are no guaranteed hours by the hospital.** **.Seasonal Staff will ... and safety needs, the planned procedure, and the anesthetic agent used. The RN will communicate and educate the...suggestions for patient care and surgical workflow improvement + On- call is required during select non-business hours **What you… more