- Capital One (St. Cloud, MN)
- …school diploma, GED or equivalent certification + At least 2 years of customer service or call center experience + At least 1 year of Google Suite or Microsoft ... + At least 3 years of customer service or call center experience + At least 6...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Capital One (Columbus, OH)
- …GED or equivalent certification + At least 1 year of customer service or call center experience **Preferred Qualifications:** + At least 2 years of customer ... service or call center experience **Work from Home Technology...and do not meet performance criteria required for optimal agent /customer interactions + ISP speed on VPN must be… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Capgemini (Fort Mill, SC)
- …including IVR, ACD, Campaigns, Teams, and Routing strategies. o Build and automate call center workflows, including writing call flows, prompts, and ... Ensure observability, logging, and proactive alerting for all critical components. ** Technical Expertise Required** Cloud & Infrastructure** o Amazon Web Services… more
- State of Colorado (Adams County, CO)
- …located throughout the state. Camping reservations, parks pass administration, and the CPW Call Center are critical components of this section. This unit is ... to assist staff and external agents by answering the agent line and CSR chat. Takes outgoing mail to...including your rights and responsibilities. Toll-Free Applicant Support - Technical Help If you experience technical difficulty… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …+ 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another ... claim processing, contact center , benefit verification, or similar industry experience. Call Center and/or Claim Processing experience is a plus. +… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... or PhD in Engineering, Computer Science, or a related technical field. + 8 years of experience with data...ordering handled by our Food AI agent . The team is transforming how enterprises connect with… more
- General Motors (Warren, MI)
- …employee to be on-site a minimum of 3 days per week at the GM Global Technical Center in Warren, MI. Relocation: This job may be eligible for relocation ... through data-driven system enhancements. + Act as a change agent , influencing stakeholders and driving alignment on transformation initiatives....of 3 days per week at the GM Global Technical Center in Warren, MI. Relocation: This… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... and chat platforms. + Translate complex tax laws and technical terms into easy-to-understand language for clients. + Utilize...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Koniag Government Services (Alexandria, VA)
- …and Trademark Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and provide patent assistance ... completion of IAC training. **Summary:** Specialists provide telephonic contact center support to the general public who seek non-legal...+ Maintain availability to answer calls within 2-minutes of call arrival in queue, 90% of the time +… more