- Carnival Cruise Line (Seattle, WA)
- …optimized for support teams to monitor ticket queues and coordinate escalations with technical teams to ensure timely service restoration. Identify root causes ... and reliability of IT services used by the Contact Center . Drives continuous service improvement initiatives that...experience. Minimum of 3-5 years of experience in IT service delivery, IT operations, or technical support… more
- Mass Markets (IA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... This is anentry-level position with paid training. No prior call center experience is required just bring...Preferred (Not Required) + 1+ year of experience incustomer service , technical support, inside sales, back-office, chat,… more
- Grifols Shared Services North America, Inc (Baltimore, MD)
- …designated timeframes. + Partners with Telephone Support Team to provide additional technical guidance via phone and schedule corrective service activities per ... communicate technical information effectively + Strong focus on customer service and building relationships while meeting expectations and deliverables + Ability… more
- Mass Markets (Savannah, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... looking for Customer Service Representatives to support inbound customer service , help desk, technical support, and back-office processing representatives… more
- Atlantic Health System (Newton, NJ)
- … service team. The Radiology Service Engineer III mentors Radiology Service Engineer I & II, manages high-priority technical projects, and ensures all ... safety, and operational standards. This role functions with a high degree of technical expertise and autonomy. Radiology Service Engineer III position plays a… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- ManpowerGroup (Salem, OR)
- …functions of the position. **Required Qualifications:** + Minimum of one year of Technical Support/ Call Center /Help Desk experience. + Basic IP Networking ... electronic product and application end users with operational and technical assistance. Determine call resolution and log... handling, volume and productivity goals in an inbound call center environment. Performs other duties as… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... skills. Preferred + 1+ year of experience in customer service , technical support, inside sales, chat, or...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Concentrix (Raleigh, NC)
- …working in an Agile/Scrum environment. + Familiarity with Enterprise Call Center operations and technology. + Service Cloud Certification The base salary ... Management:** + Responsible for Product Roadmap for client's Enterprise Call Center + Define and write Epics,...+ ** Technical Expertise:** + Utilize functional and technical knowledge of Salesforce Service Cloud to… more
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