- Oracle (Montgomery, AL)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... Strong customer focus with ability to handle escalations and technical deep dives. Structured problem-solving mindset. Self-motivated with a continuous learning… more
- Arlington Toyota (Jacksonville, FL)
- …Certification Required * 2 years of technical experience preferred * Excellent customer service skills * Basic Computer skills * Positive, friendly attitude, ... along with a customer service mentality * Enjoy working in a fast paced environment * Must have a valid driver's license * Math, reading, and computer skills *… more
- Amazon (Seattle, WA)
- …Connect is AWS's cloud contact center service that helps companies provide superior customer service at lower cost. Amazon Connect is widely adopted as a ... for technical accuracy, adherence to standards, terminology consistency, and customer relevance. Use AI to scale quality reviews of content and centralize… more
- Oracle (Little Rock, AR)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated...and model + Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle… more
- Panasonic Avionics Corporation (Irvine, CA)
- …prioritizing customer success and delivering exceptional outcomes. As primary technical representatives for the organization, we place a high emphasis on ... on upselling, cross-selling, and renewing digital products and services to enhance customer engagement. + Architect technical solutions that empower customers to… more
- GE Vernova (Rochester, NY)
- …ability to work collaboratively in a fast-paced environment. This role acts as the technical bridge between Level 1 customer care and senior Level 3 engineering ... records throughout the repair cycle. + Collaborate with the Service Repair Organization to ensure customer satisfaction... experience). + Minimum 1-2 years of experience in technical support, field service , or network operations… more
- Xylem (Sanford, FL)
- …+ Provide support to the application engineers in conducting application training for customer service and operations. + Participate in Xylem Watermark volunteer ... to changing business needs. + Willingness and ability to always provide superior customer service . + Ability to effectively communicate verbally and in writing.… more
- Proofpoint (Austin, TX)
- …Working knowledge of Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both written and oral ... customer 's business and operational needs. + Maintain deep practical technical knowledge of Proofpoint's integration within the customer 's environment,… more
- Enviri Corporation (Pasadena, TX)
- …Ability to be cross-trained into different roles Under the general guidance of the Service Center General Manager, the Technical Services Manager will lead a ... manner. They will also be responsible for driving superior customer satisfaction with adherence to customer SLAs...and KPIs, as well as account retention, at their service center. The Technical Services Manager should… more
- Eaton Corporation (Arden, NC)
- …to shape and execute organizational strategy. + Provide escalation support for complex customer service issues. + Deliver daily operational guidance to ensure ... to shape and execute organizational strategy. Provide escalation support for complex customer service issues. Deliver daily operational guidance to ensure… more