- Microsoft Corporation (Redmond, WA)
- …AI), and mentor other engineers in adopting them. + Act as the "first customer " and technical voice in leadership + Decisive, collaborative, and innovative ... **Overview** Are you a customer -obsessed, AI-curious problem-solver who thrives in an inclusive,...mindset defines how we work. The Principal Software Engineering Technical Lead will play a pivotal role in shaping… more
- MKS Instruments Inc (Beaverton, OR)
- …and coaching junior technical support engineers, providing guidance on technical troubleshooting, best practices, and customer interaction + Contributing to ... technical support operations + Monitoring and reporting on technical support metrics, including ticket resolution time, customer...preferred + At least 8+ years of experience in service engineering or a similar technical support… more
- RELX INC (Concord, NH)
- …integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership and ... of the Academic Leaders & Funders (AL&F) group, offers Software-as-a- Service solutions - Pure, Interfolio, and Digital Commons -... Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer… more
- Microsoft Corporation (Redmond, WA)
- …Lifecycle NPI team, the focus of this role is Day-Zero readiness for MSFT Partners, Customer Service & Support (CSS) and Customer Success Unit (CSU). We ... With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a...are seeking a highly skilled and motivated ** Technical Program Manager (TPM)** whose primary focus will be… more
- Qnity (Chesterfield, MO)
- …are entered accurately by customer service and meet all customer requirements. RESPONSIBILITIES + Provide technical support and guidance to customer ... designs align with the manufacturing site capabilities. Follow up with customer technical requests as needed. + Field general questions about Laird products… more
- Palo Alto Networks (Plano, TX)
- …the region while contributing directly to global strategy. **Your Impact** **Leadership & Customer Strategy** + Lead all Technical Services delivery across NAM, ... adapting them for NAM where needed **Your Experience** + 10+ years in technical services, professional services, customer success, support, or similar roles in… more
- Daktronics (Sioux Falls, SD)
- …notes about troubleshooting, plans of action, and site-specific information for all customer interactions. + Receive technical training on new and different ... - Installation of Daktronics solutions, or internal project management + Account Service Management - Managing and building customer relationships + Field… more
- Koniag Government Services (Chantilly, VA)
- …ServiceNow ITBM suite (Project Portfolio Management, Agile Development) + Expertise in ServiceNow Customer Service Management and Field Service Management + ... seeking a ServiceNow Technical Architect to support KMS and our government customer . This is a remote position. This position requires the candidate to be able… more
- Honeywell (Phoenix, AZ)
- …products and services. You will leverage your expertise to resolve complex technical issues, ensuring customer satisfaction and operational excellence. You will ... As a **Sr. Technical Support Professional** here at Honeywell, you will...report directly to our Field Service Manager, and you'll work out of our Phoenix,… more
- Mass Markets (Mesilla, NM)
- …knowledge of operating systems, browsers, and common software. + Excellent communication and customer service skills. + Fluent in English and Spanish + Ability ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
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