- ITW (Carol Stream, IL)
- …or Military equivalent required. + Minimum 5 years of previous experience in field customer service work or 4+ years of Military experience required. + Knowledge ... follow internal company scripts, identify key details of the customer and problem and provide effective technical ...+ Occasionally travel throughout the field, to support escalated service requests from our customers. + Support technical… more
- iCIMS (Pierre, SD)
- …with the iCIMS Talent Cloud and related integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives platform adoption, ... promote self- service resources. + Serve as the customer 's technical advocate in product or support...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …- Software to join our team! This role represents the pinnacle of Software Engineering technical acumen at SNC and will act as a resource to the entire ISR, Aviation ... participate in non-advocate reviews, tiger team efforts, Chief Engineer technical interchange meetings, and cross-directorate knowledge sharing. The selected… more
- Broadcom (Hartford, CT)
- …VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. + You will engage resources ... you fascinated by Application Load Balancing and multi-cloud application service ? + Are you always looking for better and...support staff. + Map additional VMware solutions to the customer 's unique business and technical requirements +… more
- Techtronic Industries North America, Inc. (Brookfield, WI)
- …all areas including product knowledge,policiesand procedures as well as performance metrics + Managethe Technical Service Advisor team to make sure they are ... for providing guidance, instruction, and leadership to the BRK Technical Service Team and functions as the...with confidential material + 5+ years of experience in Customer Service , TechnicalSupportor related field + Supervisor… more
- ServiceNow, Inc. (Santa Clara, CA)
- …platform improvements, roadmap shifts, or feature hardening prior to GA. + **Trusted Technical Advisor :** Customers, field teams, PM, and Engineering view you as ... for the platform and our customers. This role is built for a _senior, customer -credible technical leader_ who elevates team talent, strengthens customer … more
- Google (Reston, VA)
- …derive maximum value from their Google Cloud Platform investments. You will leverage your technical expertise and customer service skills to create an ... both internally and externally. These relationships will help your team meet the customer 's technical requirements and business objectives. You will deliver and… more
- Identiv (Santa Ana, CA)
- …participate in team support by proposing and implementing solutions. * Exceptional customer service , overall communication and technical writing skills. ... customer issues. Essential Functions * Receive inbound customer technical support calls via a phone...part of team. * Demonstrated aptitude for providing exceptional customer service in politically charged environments. *… more
- IDEX (Longwood, FL)
- …of our hardware and software products are designed in-house, allowing us to provide excellent customer service to our clients at all levels of the supply chain. ... Technical Support Engineer is to be a trusted advisor to our customers, educating them on best practices...of the customer 's issue. **Desired Competencies** + Customer Service advocacy and responsiveness + Attention… more
- Google (Boulder, CO)
- …that customers deliver value from their Google Cloud Platform investments. You will leverage technical expertise and customer service skills to create a ... with stakeholders internally and externally. You will help the team meet the customer 's technical requirements and business objectives. You will be committed to… more