- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, ... services, platform technologies, and workflows. The Client Support Specialist (Client Server) II endeavors to deliver complete...software solutions. + Resolve complex problems reported by the customer to the agent in a timely… more
- American Packaging (Rochester, NY)
- …audits, customer complaints, and continuous improvement. Be the change agent for quality related projects. Validation- Apply project management and technical ... Quality Engineer: Customer - Systems - Validation Rochester, NY (http://maps.google.com/maps?q=Engineered,+Laminations+and+Co+Rochester+NY+USA+14613) Description At… more
- Intuit (Albany, NY)
- …insight, and technical expertise. You will: + Deliver expert-level technical support and troubleshooting for complex issues. + Investigate, validate, ... complex issues. You will take on the most nuanced technical challenges, providing advanced support to both...and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate… more
- Percepta (Houston, TX)
- …Supervisor** At Percepta, we bring first-class service across each market we support . As a ** Customer Experience Operations Supervisor** in **Houston, TX** ... Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for...to ensure: + CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers +… more
- Amazon (Hawthorne, CA)
- …a migration to a new, dedicated Redshift cluster, establishing full ownership of our customer support data platform. Core data models and pipeline designs will ... BI engineers, and data scientists. We deliver innovative solutions that enhance customer experience and agent effectiveness through advanced solutions and… more
- NTT DATA North America (Chicago, IL)
- …is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. + Chronic connectivity issues or recurring ... various questions on different life insurance products. + Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal… more
- Honeywell (Salem, OR)
- …more responsible roles including customer facing and operational roles such as customer service, order management, technical support or related fields + ... experience expectations. You will identify ways to improve the customer experience and act as a change agent...customer experience. + Participate in the development of Customer Support systems roadmap to create solutions… more
- Butler America (East Syracuse, NY)
- …call resolution. Specific Responsibilities for this position include: * Provide exceptional customer support to the distributor (including parts selection and ... SALES. GENERAL RESPONSIBILITIES: + We seek a motivated, process-oriented Customer Service Agent / Customer ...pricing and availability, expediting delivery, dispute resolution, and limited technical support ) * Provide superior follow up… more
- Walmart (Bellevue, WA)
- …or application migration projects. . Familiarity with CRM platforms or customer support tools. . Experience with containerization (Docker, Kubernetes) ... role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior,... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- UGI Corporation (Jonesboro, GA)
- …and culture in conversations and actions Duties and Responsibilites + Provides real-time support to Customer Experience Advocates + Assists agents with questions ... hires and skill development classes. The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks... support as needed + Assist and provide support to Customer Experience Supervisor(s) + Attend… more