- Oracle (Tallahassee, FL)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Partner closely with data science, engineering,… more
- Walmart (Bentonville, AR)
- …signals, and conversational state + Define and prototype memory architectures that support persistent customer profiles and dynamic, evolving preferences + ... focus on personalization, conversational AI, or decision systems + Demonstrated technical leadership in LLM-driven experiences, customer engagement modeling, or… more
- ServiceNow, Inc. (Raleigh, NC)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
- The Coca-Cola Company (Atlanta, GA)
- …in complex environments **Preferred Qualifications** + Experience with operational workflows, customer support tools, or field service environments + Familiarity ... meet you. **About the Role** The **Senior Product Manager, Agent & Technician Experience** owns the digital tools and...Technician Experience** owns the digital tools and workflows that support the people resolving customer issues, whether… more
- DataRobot (San Francisco, CA)
- …- today and in the future. The Principal Product Manager, Data and AI, Agent Workforce Platform will support the organization in building foundational data ... Generative, Predictive and Agentic AI capabilities that drive differentiation of the Agent Workforce Platform. The Principal Product Manager, Data and AI will work… more
- Amazon (Seattle, WA)
- …capacity planning, and agent scheduling product portfolio. Amazon Connect forecasting and agent scheduling handles all aspects of customer service agent ... and delivery, and user validation and measurement - Experience in external enterprise customer -facing role as a technical lead, with strong oral and written… more
- Walmart (Bentonville, AR)
- …decisions, reduce duplication, strengthen governance, and unlock better, more consistent customer experiences at scale. Our mission spans across Canada, China, ... Chile, Central America, India, Mexico, and South Africa -where we support omnichannel retail operations and enable intelligent data platforms tailored to diverse… more
- Oracle (Redwood City, CA)
- …innovative AI technology with real-world business needs, supporting end-to-end agent development, evaluation, and lifecycle management within Oracle's enterprise ... ecosystem. **Requirements:** **Candidates need to be strong technical Product Owners with foundational enterprise-wide agentic platform knowledge and in-depth RAG,… more
- The Joint Commission (Oak Brook, IL)
- **Overview** **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level technical support for ... including but not limited to, creating customer support cases, logging issues with product lines, technical...like Skype, MS Teams, etc. Experience working with live agent chat a plus. 1. Solid interpersonal skills, working… more
- ServiceNow, Inc. (Austin, TX)
- …The Principal Technical Consultant (AI) serves as the functional and technical specialist for customer engagement teams, providing guidance to clients and ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
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