- CACI International (Annapolis Junction, MD)
- …materials. + Train, orient, and supervise lower-level employees. + Offer guidance to technical help desk technicians on complicated inquiries. + Communicate ... concept of operations documents, and high-level system architectures. + Provide technical leadership within the Outreach support team regarding AEA Tools.… more
- TekSynap (Huntsville, AL)
- …changes affecting short-term project growth and success. + Functions as a technical expert across multiple project assignments. May supervise others. + Collaborate ... Counterterrorism investigators, analysts, and professional staff, often directly engaging non- technical personnel to understand functional needs/issues/gaps, recommend solutions, and… more
- TekSynap (Albuquerque, NM)
- …related to their IT equipment or other needs. + Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is preferred + Works ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-NM-Albuquerque_ **ID** _2025-7448_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- ManTech (Vienna, VA)
- …project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing ... ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base. + Ability to… more
- CACI International (Annapolis Junction, MD)
- …work of lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests ... Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts * Provide first line… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Software,Remote Support, ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN IV Advance how our customers operate while you… more
- TekSynap (Arlington, VA)
- …for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ITIL v4 ... an application, please contact ###@teksynap.com for assistance. **Job Locations** _US-VA-Arlington_ **ID** _2025-8570_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- TekSynap (Springfield, VA)
- …The Senior Cyber Capability Developer (Reverse Engineer) is an accomplished technical professional specializing in the analysis and understanding of software, ... With a background in Agile methodologies, they bring expertise in both technical analysis and project management, contributing to the successful execution of… more
- TekSynap (Springfield, VA)
- …teams to deliver value-driven software increments. This role requires advanced technical expertise, leadership abilities, and a deep understanding of Agile ... development tasks, estimate effort, and provide regular updates on progress. + Technical Leadership: Provide technical leadership and mentorship to junior… more
- City and County of San Francisco (San Francisco, CA)
- …Configures security settings or access permissions for groups and individuals. 7. Provides technical support ( help desk ) to users by troubleshooting problems ... Journey level by the amount of discretion exercised over technical issues, problems and resolutions, and that it possesses...and that it possesses a significant level of specialized technical and functional expertise beyond that expected at the… more